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I believe in providing great customer service! ZipChat helps me do that by helping my customers find what they are looking for, their AI Chatbot is highly recommended!
Thank you for your review, really appreciated.
We use Zipchat on many stores. Great product, easy UX and super fast to use. Every new store we launch we add Zipchat, takes like 10-15 minutes to set it up and works wonders. Great to convert users on the fence and automate support.
please reply our msg on whatsapp, there is a bug on the app.
Dear Campark, I'm sorry to hear this and I understand your frustration. I spoke internally with the team, and from our understanding are waiting for you reply on Whatsapp since a few days. Could you please check on it?
I'm sure whatever is the bug you're referring to, it will be solved super fast.
We've been using ZipChat AI on our Store and are thoroughly impressed with its seamless integration and ease of use.
The AI significantly enhances our customer service by providing responsive, personalized interactions that reflect our brand's voice and ethos.
Customers appreciate the instant support, and the AI's adaptability makes it feel like a natural extension of our team. ZipChat's robust functionality and excellent customer service have made this a worthwhile investment for improving our customer engagement and sal.
Thank you for your review, really appreciated.
Very good app! It helps our customers 24/7, saving us a lot of email inquiries. I recommend!
Thank you for your review, really appreciated.
Excellent app with amazing capabilities, brings customer service to another level. Support is fast and reliable. We're very satisfied with the product!
Thank you for your review, really appreciated.
Der Chat-Bot wird von unseren Kunden sehr gut benützt und die Antworten sind auch soweit in Ordnung. Wir mussten noch die eine oder andere Anpassung machen. Dies konnten wir entweder selber machen oder der Support war sehr schnell.
Ero molto restio sul fatto che ZipChat potesse effettivamente aiutarci nella gestione delle domande dei clienti del nostro e-commerce e invece mi sono dovuto ricredere. Riesce a gestire le domande, dare risposte utili e sensate e c'è eventualmente la possibilità di modificare le risposte per le chat successive. Ottimo lavoro!
Grazie mille 🙏 Siamo contenti che il prodotto sia al di sopra delle aspettative. Continueremo a migliorarlo per aiutare sempre più brands.
I recently started using ZipChat.ai to automate customer service for another one of my online stores. Having successfully used it for a previous store, I knew it would be a great fit. This new store, however, presents many variables that significantly increase the customer support workload. I couldn't be happier with the results. The AI is incredibly knowledgeable and consistently provides detailed and accurate responses to customer inquiries. It's truly impressive how well it understands and handles a wide range of questions.
A special shoutout to Luca from ZipChat, who was exceptionally helpful in getting everything set up correctly. He made sure the system was perfectly aligned with my business objectives, and his support made the entire process seamless and efficient.
Overall, ZipChat.ai has significantly improved my customer service experience, and I highly recommend it to any business looking to enhance their customer support operations. It's a no brainer for any online store. Definitely leaving money on the table by not having this enabled on your website.
Thanks a lot, really appreciated 🙏
Installation is extremely easy and the results are impressive.
Not only did it help me get more orders from hesitant customers, but it also tipped me off to what the most common questions from customers are to include on my product pages.