Reviews (73)
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Great support, great app. I just installed and I'm already impressed. 100% recommend.
Thanks, we really appreciate your review.
Zipchat has been great for us so far. Out of the many AI Chatbots I've tested this one seems to provide the the most appropriate replies that I would want majority of the time without input. It has really helped in reducing the amount of customer emails we would receive.
Hello There,
Thank you for your positive feedback! We're thrilled to hear that you find our app to be the best in its category. Our team works hard to make sure that our features are user-friendly and effective.
All the Best,
Zipchat AI - Support Team
ZipChat is great! We use it for a few months now and it works very good. The team behind it is very helpful and from the start we got a lot of help and assistance. It is very easy to train it and add him information like discount code that can be offered, etc.. It has a lot of options to set it differently on different pages (homepage, collection, product, about us and even contact page). The option to edit the bot’s responses is incredibly useful as well. Overall very useful and helpful app!
Hello There,
Thank you for your positive feedback! We're thrilled to hear that you find our app very helpful.
Our support team does its best to be always helpful, fast and on point while our tech team works hard to make sure that our features are user-friendly and effective.
All the Best,
Zipchat AI - Support Team
Zipchat turned out to be great for us. Of the different AI chatbots I have tested, this one seems to most often provide the most appropriate responses I want without the need for input. It really helped us reduce the amount of customer emails we were receiving and provide relevant information to increase the conversion rate. Also, the ability to have proactive chat is really interesting.
Hello There,
Thank you for your positive feedback!
All the Best,
Zipchat AI - Support Team
completely transformed my business... i was able to cut back on my customer service agents, and zipchat actually converted more customers than my live agents.... highly recommend
Hello There,
Thank you for your positive feedback! We're super excited that we could transform your business. Our team works hard to make sure that our features are user-friendly and effective.
All the Best,
Zipchat AI - Support Team
ZipChat has increased the CX of our business! I'm using Zipchat in 6 stores and only pay for 1 subscription. Easy to set up and convenient!
Hello There,
Thank you for your positive feedback! We are super happy we are providing you value.
All the Best,
Zipchat AI - Support Team
This AI-chat is incredibly responsive and efficient, addressing the queries in real-time. I recommend using it in e-commerce because the chat guides the customers by addressing all their needs to make the purchasing process easier. I appreciate the accuracy of the replies given to customers, which you can also personalize. The support service is excellent.
Thank you for your review! New features coming soon :)
Great support, product is solid and the price is right. All around great experience and value!
Hello There,
Thank you for your positive feedback! Our team works hard to make sure that our features are user-friendly and effective.
All the Best,
Zipchat AI - Support Team
We use Zipchat for our wireless earbuds business, soundsgood.ca, and it is very helpful in assisting clients with common problems. This allows us to offer instant support 24/7. If the bot cannot resolve an issue, it directs the client to our email support.
The bot also helps visitors better understand our products and make more informed choices.
You need to train the bot, and while it's not perfect, it's still pretty awesome!
Thank you for your review, really appreciated.
One of our hot apps, we've been using Zipchat for over months. Customer engagement is fantastic, conversion rate is very high. The support team is incredibly helpful.
Thanks a lot, really appreciated 🙏