Overall rating
4.6
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
July 21, 2023

Amazing app. Really, all it takes is trying it out to see its incredible potential! An ultra-responsive, even proactive, support that continually improves its services! It makes all other chatbots look like outdated applications!

Mool
France
About 1 month using the app
ZIPCHAT INC replied July 22, 2023

Thank you so much for the fantastic feedback! 🚀 We're so happy to hear you're finding ZipChat to be super responsive and always improving. It's fantastic that we're standing out from the crowd. 🌟 Thanks for trying out ZipChat and being part of our community!

October 6, 2023

Zipchat has been a game-changer for us. It swiftly addresses customers' straightforward queries that used to land in our email queue, ensuring they get immediate responses instead of waiting for hours, potentially leading to lost sales elsewhere.

Bogartstore
Norway
9 days using the app
July 20, 2023

This app is really good. You can edit the conversations and improve the app AI very quickly. Highly recommend

Naturallygifts
Australia
About 2 months using the app
May 24, 2023

Best app to answer the customers 7d/7, answers quality is really good and it bring us more conversions without efforts!

OHMYCASE
France
9 months using the app
July 14, 2023

Excellent new service that is absolutely killing it.
We love this chat and how easy it is to train it on new information.

We have some feature requests but it's still new and they're actively improving the service. We fully intend on sticking around as long as it stays financially reasonable for us and the value trade remains.

WREKD Co.
United States
12 days using the app
May 25, 2023

ZipChat has made a huge difference in my business since I started using it last week, my customers have really been engaging with the chatbot to help them answers their questions! It definitely reduced the amount of support queries I'm manually answering. Great app, well priced.

GlossySilk
Australia
1 day using the app
October 9, 2023

Love it, it was up and running in minutes. Fine tuned it within one hour. Results are impressive. The response time from support is super impressive as well. Highly recommended.

Trooper Beer EU - distributed by Universal Marketing EU
Austria
About 9 hours using the app
May 24, 2023

Adding ZipChat to my Shopify store was a great move!
It was straightforward to set up and it's simple to use. The chat is super handy for customers. They can find products faster or ask questions about the store and policies and give to your customers 24/7 live replies!.

Excellent, I recommend it.

Ozayti
France
5 minutes using the app
May 25, 2023

Very good value !
Works well if you train it well, add manual corrections of first 100 conversations and then it delivers very good value on 95% of cases !

Le Petit Lunetier
France
13 minutes using the app
May 26, 2023

Excellente application !
Pratique, les réponses sont parfaites et surtout ! la possibilité de modifier des réponses pour que l'IA apprenne est vraiment un + !
Je recommande les yeux fermés !

Kaitsuko
France
About 8 hours using the app