Reviews (139)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this AI chatbot for its ability to enhance customer service efficiency by handling inquiries quickly and accurately 24/7, thus boosting sales. They value its easy setup, integration, and adaptive learning capabilities. The analytics feature is praised for optimizing interactions, and the customer service team is noted for their responsive support. Regular updates further improve its performance.

May 23, 2024

please reply our msg on whatsapp, there is a bug on the app.

Campark - Focus on Cameras
United States
11 months using the app
ZIPCHAT INC replied May 27, 2024

Dear Campark, I'm sorry to hear this and I understand your frustration. I spoke internally with the team, and from our understanding are waiting for you reply on Whatsapp since a few days. Could you please check on it?

I'm sure whatever is the bug you're referring to, it will be solved super fast.