Koala Bundles Volume Discounts

Koala Bundles Volume Discounts

Reviews (681)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
Edited July 8, 2026

The app initially displays the correct B2B price to customers who are logged in through a company profile with catalog pricing.

The problem occurs when the customer adds the product to the cart. At that point, the price automatically changes to the regular public B2C price, which creates a very confusing and poor buying experience for B2B customers.

It is also not possible to disable the app for specific customer profiles or B2B customers, which makes the issue even more problematic.

To be completely honest, I find this extremely frustrating. Your service level is very high and always polite, but when the app does not work properly with Shopify B2B, I honestly do not think the app deserves such a high rating anymore.

Proper support for Shopify B2B catalog pricing should be added, or it should be possible to disable the app for selected customer profiles.

KJoF
Denmark
6 months using the app
ProfitKoala replied March 3, 2026

Hello,

Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email.

Looking forward to hearing from you.

Regards,
Koala Bundles team