Pickup Delivery Date Pickeasy

Pickup Delivery Date Pickeasy

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Reviews (1,210)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
    1.2K
  • 1% of ratings are 4 stars
    15
  • 0% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
    4
  • 1% of ratings are 1 stars
    9
All reviews
February 25, 2026

I installed this app and spent several hours configuring the settings. Then the app could not convert past the cart. It got stuck on the address field and users can not input and address. It only allowed the pin to be dragged on a continent sized map. Then toggled off the app on my live them and reached out to support. EXPLICITLY telling them that they needed to fix the issue in the backup copy of the theme NOT TOGGLE BACL ON THE BROKEN SETTING IN MY LIVR THME. Due to this I missed an entire day of sales. This is completely unacceptable I want a full refund. This cost me more than it would ever be worth, it’s just extra app bloat and checkout friction issues will arise. What terrible solutions to support, they should be ashamed of themself for hurting my business and editing my live theme. App does not function out of box 0/10 would not recommend ruining your cart and checkout making it IMPOSSIBLE TO CONVERT.

Hempire Innovations
United States
6 days using the app
Logbase replied February 26, 2026

Hi there,

Thank you again for your patience and for giving us the opportunity to resolve your concern.

I’m happy to know that the checkout issue was resolved, and I noticed that you’ve continued using Pickeasy over the past few months. I truly hope the app has been working smoothly for your store and meeting your requirements since then.

As your original review was based on the issue you faced earlier, we would be very grateful if you could kindly consider updating your review to reflect your current experience with the app and our support.

If you feel that Pickeasy is now serving your needs well, updating your review from 1★? would mean a lot to our team. Your feedback helps us grow, builds trust with other Shopify merchants, and motivates us to keep improving the app and support experience.

Of course, if there is anything else you need or any concern that still needs attention, please feel free to reply to this email. We’re always happy to help.

Thank you once again for your time and continued support.

Best regards,
Rahul
Product Manager – Pickeasy
Logbase.io