Pickup Delivery Date Pickeasy

Pickup Delivery Date Pickeasy

Reviews (1,325)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for managing pickup and local delivery at checkout. They say support is exceptional—fast, patient, and often handling full setup via calls or screen‑share. The app clearly separates pickup vs delivery, enforces date/time slots, and captures delivery notes, reducing customer confusion. Merchants like its complex rules (postcodes, locations, prep times, closing days), Google Calendar sync, customization options, and say paid plans are worth it.

September 29, 2026

I recently started using the Pickeasy app to handle my shipping needs, and it has significantly streamlined my process. What stands out most is the customer support responsiveness, which saved me time and reduced stress while I set up the application.

Fastachi
United States
1 day using the app
August 28, 2026

Really easy to use and the customer service is out of this world. We are using it with ShipX and didn't have it set up right - the team have helped me via LiveChat and have solved any queries or issues I've had then and there. Very happy so far 10/10

Direct Tile Warehouse
United Kingdom
About 1 month using the app
Logbase replied August 28, 2026

We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)

August 21, 2026

Pickeasy helps my bagel business set up time slots for pickup and delivery just like I was looking for. Manaz was a great help. Got me set up with everything I needed

Back East Bagels
United States
2 months using the app
Logbase replied August 22, 2026

We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)

August 20, 2026

We run a chilled meat delivery business, so getting delivery dates right matters more for us than most. Pickeasy handles the date and time slot selection, and it captures delivery instructions against every order, which has saved us going back and forth with customers after they've ordered.

We hit a problem where the rates we'd set up in the app weren't appearing at checkout. Manaz from support came back quickly and worked out the cause straight away: the Carrier Calculated Shipping API wasn't enabled on our Shopify plan, so Shopify was never fetching the app's rates. He sent through a guide covering exactly how to get it switched on. A specific, accurate answer rather than a generic reply, which is rarer than it should be.

Good app, and support that actually diagnoses things.

Cost Cut Meats
Australia
21 days using the app
Logbase replied August 20, 2026

We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)

August 17, 2026

Great help, features are easy to use and the support is helpful.
I can adapt the order days and closing days easily so I don't have any customers expecting a cake on a day I'm away. 10/10

Coronats
Spain
8 days using the app
Logbase replied August 18, 2026

Thank you so much for your wonderful review!

We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)

August 17, 2026

Subiksha has been very helpful, the app was easy to use and easy to set up. I had a call with Subiksha who explained everything which was very helpful. The features on the app was very helpful to our business to allow us to override timeframes for certain products.

The Bakehouse North Kellyville
Australia
About 6 hours using the app
Logbase replied August 17, 2026

Thank you so much for your wonderful review!

We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)

August 5, 2026

I have just started using PickEasy to allow my customers to select their post code, event date and time. It looks great and integrated very well with other Shopify applications I am using. The support team has been amazing, very responsive and helpful. I contacted the support team via chat and Pragatheesh was able to implement my product requirements within a few minutes. Very impressed and would highly recommend.

The List Lady
Ireland
7 days using the app
August 1, 2026

Was over the moon with how Dhina helped me get my checkout exactly how I wanted it. I own a florist with different costs for different post codes under the same city and was able to seamlessly get this sorted. Thanks Mel

Mels Flower Truck
New Zealand
Over 3 years using the app
Logbase replied August 1, 2026

Thank you so much for your wonderful review!

We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)

July 22, 2026

Great customer service from Subiksha. Great features like product limit per ordering day, cut-off & prep times. I have not used the rates since you need to upgrade Shopify plans unfortunately for that.

Happy Belly Kitchen
Netherlands
3 months using the app
Logbase replied July 24, 2026

Thank you so much for your wonderful review!

We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)

July 18, 2026

We've been using the Pickeasy App for a while now, and whenever we run into problems, the support team is always super helpful and friendly. They don't just teach you how to set things up correctly, they actually do the work for you.

I had the pleasure of having Rahul help me out, and I couldn't have asked for a better support agent. His calm, friendly voice made him easy to trust, and his skill meant he figured out our problem quickly. He immediately fixed the errors and set up the correct settings for smooth operation going forward.

I'm so thankful the support was quick, friendly, and skillful. Thank you, Rahul, for your hard work! I'd come back to Pickeasy support anytime, without hesitation.

Grün柏の葉
Japan
Over 3 years using the app
Logbase replied August 1, 2026

Thank you so much for your wonderful review!

We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)