Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage delivery and collection orders effectively, and its customizable cart page. It's praised for its ease of use, performance, and responsive customer service. Unique features include personalized assistance, regular updates based on merchant feedback, and easy scheduling of deliveries. The app also integrates well with other platforms.

January 28, 2024

Great app and the assistance from Dhina was incredible! He was super helpful and assisted me with all of my needs. Completely perfect, very happy with the service and will be contacting Dhina again if I ever require more help with my Shopify

St. Louis
Australia
5 months using the app
Logbase replied January 29, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries; we will be glad to assist you!

January 16, 2024

Extremely important to receive a great customer support when needed. the entire team of Pickeasy always has been very responsive, but a very special shout out to Siva, for taking the time to walk me through the process and understand how to make things work.
It is very easy but you always need to be shown at least once. A BIG THANK YOU TO SIVA AND THE ENTIRE TEAM AT PICKEASY.

Frederic Loraschi Chocolate
United States
3 months using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

January 28, 2024

Rahul and the LogBase team is Fantastic. Whenever I have any issue, they are always on hand to guide and help. If i coudl give 10 stars I would.

Southside Flower Market
Australia
Over 2 years using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

December 29, 2023

The most useful app to manage both delivery and collection orders, couldn't manage my store without this app, and the customer support is efficient and always friendly!

GingerBred
South Africa
10 months using the app
Logbase replied December 30, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 7, 2023

Such a great addition to my website and customer service is top notch!
I reached out in regard to a few issues with the check out options on my website, and Sudhan was so helpful and kind. He not only fixed all the issues, he went as far as making the options blend so nicely with my website, and made suggestions about the layout to help make my website clear and easy to navigate. Incredible service!

Sweet Thang Co
Canada
8 months using the app
Logbase replied December 8, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

January 24, 2024

The customer service agent was very patient and helped me solve our issue with blocking out dates for a product.

Oh Happy Treats
Ireland
6 months using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

January 18, 2024

Siva was very helpful in setting up our store. We had a lot of questions and he walked through the process to set it up completely for us. He even did tests on our live site to ensure it was working before he was finished! He showed us additional features for the future of our site as well. Thanks again!

SMFF Wholesale
United States
8 days using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

February 1, 2024

Of all the support technicians, Siva was by far the most competent, speedy and successful at troubleshooting our issues with checkout. thank you !

Damselfly Florals & Events
United States
3 months using the app
Logbase replied February 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 1, 2024

Excellent app that cover all our needs. Easy to use and to set up. We had an issue we could not fix our selves, so we contacted customer support, which helped us right away. Thank you to Rajkumar who solved it within a couple of minutes! This app can absolutely be recommended.

Conscious.dk
Denmark
2 days using the app
Logbase replied February 2, 2024

Thank you so much for taking the time to provide us with your feedback. We are delighted to hear about your positive experience with our services and sincerely appreciate your kind words.

December 5, 2023

The app makes me add paid rate for pickup locations.
I was helped by Vinduja logbase, she was very sweet and patient.

Kwekerij KWEEK
Belgium
About 2 years using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.