Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,118)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the checkout experience, particularly for managing local delivery and pickup options. It allows customization of delivery schedules, order limits per time slot, and supports multiple locations. Features like blackout dates and CSS customization cater to complex logistical needs. The customer service is praised for its responsiveness and proactive support, including personalized troubleshooting and Zoom calls.

January 22, 2025

It works like how you expect it to. I need to limit orders everyday with scheduled timeslots to manage traffic and production and this app does exactly that. Customer service is always helpful and resolves all my issues (if any). Been using it for 2-3 years now, happy with the product.

Gary's Patisserie
Canada
Over 3 years using the app
Logbase replied January 26, 2025

Thank you for rating our app. We are happy to hear about your positive experience with our product and service.

January 22, 2025

I have used this app on and off for the past few years and it's one I always come back too. I have tried other similar apps but this is the best one by far and great customer service.

Janani was great! Highly recommended.

Sticksandstonesfloral
Canada
Over 2 years using the app
Logbase replied January 24, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

January 31, 2025

Barath was great. He solved all my issues and also showed me what i need to do to take care of it myself next time. Excellent customer service

The Wildflower Dallas
United States
7 months using the app
Logbase replied February 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited January 9, 2025

Dear Manas and Subi,

I want to take a moment to express my sincere appreciation for the exceptional customer service you both provided. Your professionalism, attention to detail, and willingness to assist made a significant difference in resolving my issue smoothly.

Thank you for taking the time to explain the issue in detail and ensuring I understood every aspect clearly

It was evident that you genuinely cared about resolving my concerns efficiently.

Thank you both for going above and beyond to assist me!

Cakery New Zealand
New Zealand
Over 1 year using the app
Logbase replied January 22, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 28, 2024

Siva & Subi were outstanding in their help with some issues I was having in changing shipping navigation and functions on our site. These guys were so so patient and helpful. they really went above and beyond.
Thank you

The Fresh Fish Shop UK
United Kingdom
About 2 years using the app
Logbase replied December 1, 2024

Thank you for taking the time to share your feedback-we truly appreciate your support and are thrilled to know we could make your experience a positive one:)

January 23, 2025

Barath was super helpful activating email notifications for customers orders and adding pickup day/time to order notification emails!

Loving pickeasy for my local pickup and local delivery!

Mayu's Cakes & Bakery
United States
11 months using the app
Logbase replied January 26, 2025

Thank you for rating our app. We are happy to hear about your positive experience with our product and service.

January 23, 2025

Barath was very helpful and solved our issue within a few minutes. This app is working as expected and we are very pleased with it.

Peak Press Juicery
United States
About 1 year using the app
Logbase replied January 26, 2025

Thank you for rating our app. We are happy to hear about your positive experience with our product and service.

January 17, 2025

The technical support team (Subiksha) is super helpful. They didn't just help us to do the configuration but also custom scripts to streamline the user experience

Mirana Group
Singapore
About 1 year using the app
Logbase replied January 19, 2025

Thank you for providing us with your valuable feedback, we greatly appreciate your time and effort.

January 31, 2025

Siva was extremely helpful in getting my pickup confirmation e-mail setup- Thank You!!!!

BluStar Recommerce
United States
7 months using the app
Logbase replied February 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 30, 2024

Thank you, Subi. The problem has resolved with the assistance of Subi through Zoom. It was easy and smooth!

Soldeli
United Kingdom
Over 1 year using the app
Logbase replied January 26, 2025

Thank you for rating our app. We are happy to hear about your positive experience with our product and service.