Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,046)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing operational efficiency in managing local deliveries, pickups, and shipping. It offers detailed customization options like order limits per slot, blackout dates, and preparation times, which aid in inventory management and scheduling. The app also allows setting customized delivery days and shipping rates, improving customer satisfaction and market reach. It supports multiple locations and adjusts delivery settings by zip/postal codes, enhancing the shopping experience. Merchants praise the customer support team for their responsiveness and effectiveness, including personalized troubleshooting via Zoom calls.

Edited November 4, 2024

Sudhan ravi helped me rearrange my store pick-up times because I had to change my hours for Thanksgiving. In less than 10 minutes my store was ready to take holiday sale orders. I could not have done it without him!

Sweet Pea's Pies
United States
Over 1 year using the app
October 15, 2024

By far the best customer support on Shopify App Store. Also impeccable functionality and super useful solution too many problems.

Highly recommended!

dishbee
Germany
Over 1 year using the app
September 11, 2024

Great app. Great service. We’ve been using it for at least 2 years. Lately we had some bugs (which was in fact from a compatibility problem with another app) and it was rapidly fixed by the support team! Great job!

ladouceurduterroir
Canada
About 3 years using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 9, 2024

Great feature with my Shopify store. Had some small issues getting some things set up but used the chat feature for assistance and they were more than helpful getting everything sorted quickly!

Rejuuv Juice Cleanses
Australia
10 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 29, 2024

I am very happy that I picked PickEasy for our on-site appointment scheduler. We have a very unique business and the customization capabilities and the easy of updating our availability for pickup has been immensely valuable to our business. Unlike with Shopify, the Customer Support is very responsive and helpful. Using the chat feature I can count on a quick resolution to any issue I may have.

Twin Cities Crickets
United States
7 months using the app
October 1, 2024

Bindu was very helpful! I had around 4 issues I needed help with. Unfortunately, 1 is beyond her control but for the rest of my questions, she was able to answer. Most importantly, she was very thorough and went above in beyond! She answered my questions and was 3 steps ahead in making sure everything is working fine. She was able to anticipate future needs and made it right for me immediately. Thank you so much!

Pasteleria Manila
Philippines
2 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 24, 2024

A very useful and easy to use app to allow customers to choose pick ups days/times. Time slots can be as open or very narrow depending on what's needed.
Support is super quick to respond and help with or fix any issues.
Highly recommend

Sunshine Breads & More
Canada
6 months using the app
Logbase replied August 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 24, 2024

Barath was extremely helpful, and was able to get the situation sorted out very quickly and efficiently.

New York West Bakery
United States
Almost 2 years using the app
September 10, 2024

The application works very well and is very useful. What's more, the various tutorials are comprehensive and explain the functionality well. The support team is also very efficient: they respond immediately, are very helpful and also open to hearing customers' needs so as to evaluate possible implementations to improve the app even more. Nothing to say, beautiful and functional!

L'AB DolceSalato
Italy
2 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 16, 2024

The support team was great and really helped us out. They provided the solution we needed, and their guidance made a big difference in improving the app. Everything worked smoothly thanks to their quick response. I definitely recommend their service!

Sugarmoo
United Arab Emirates
About 2 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.