Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,058)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient management of pickup and delivery options, enhancing the shopping experience by streamlining checkout and displaying only relevant shipping choices. It's noted for easy setup, a user-friendly backend, and support for multiple local delivery options. The customer support is exceptional, offering quick, professional help, including live video assistance and proactive bug fixes, often available beyond typical service hours.

December 11, 2025

Dhina, was AMAZING! I'd been using another app for our delivery and pickup schedule, but ran into some issues. After requesting live support but only being met with "help guides" I decided to find another app to take over. From the time I got on the zoom with Dhina, I explained my companies issues and he got right to work. Thats what you call CUSTOMER SERVICE. Thank you Dhina for getting my shop back up and running like it should be.

Bloom Haus & Co.
United States
About 2 years using the app
Logbase replied December 12, 2025

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

January 2, 2026

Vagnish was great! He and his team helped implement the app to fit our specific needs, and support was provided the same day. Extrememly patients. Spent 55 minutes with me as we worked together.

Norwich Meadows Farm
United States
5 months using the app
Edited November 4, 2025

Subiksha is so helpful and made my journey in the app easier. The interface is user-friendly, and the process from order to pickup is very efficient.

Joel's Place | Meet Shop Eat
Philippines
Almost 2 years using the app
Logbase replied November 5, 2025

Thank you so much for your review. It really means a lot to us and our app's growth!

November 22, 2025

Subiksha was very helpful and competent in solving my problems
The pickeasy app also provides me with a feature that is super helpful for my business. Highly recommend

What The Puff!
Singapore
8 months using the app
Logbase replied November 23, 2025

Thank you so much for your review. It really means a lot to us and our app's growth!

Edited December 11, 2025

Worked well... and then the app widget stopped showing in cart... it was related with the theme 'Local' but support fixed it.

Lili et Gordo - Expériences mexicaines
Canada
4 months using the app
Logbase replied December 12, 2025

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

January 1, 2026

Lisa was a tremendous help when I encountered issues setting up the Google Maps API. Although we eventually decided to abort the setup and revert to the starter plan, she patiently guided me through every step of the process. Her clear explanations and calm support made the experience smooth and reassuring throughout.

Ya Ge E-Shop
Singapore
3 months using the app
December 28, 2025

Subiksha was really helpful in walking me through all of the steps to set Pickeasy up properly, making sure the delivery & pickup times are included in emails and on the thank you/order status pages. I really appreciate her help!

BABYLON FLOWERS
Australia
2 months using the app
Logbase replied December 29, 2025

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

October 31, 2025

I had an issue to figure out some same day slot availability from Pickeasy App, I clicked to help chat and got connected to Manaz and he sat with me on zoom call and helped to solve the problem immediately! So proffessional and customer centric experience.

Bake with Pookie
Canada
9 months using the app
Logbase replied November 5, 2025

Thank you so much for your review. It really means a lot to us and our app's growth!

January 15, 2026

Manaz from Pick Easy was absolutely brilliant. He went above and beyond to help me set up delivery for both retail and B2B, taking the time to understand exactly how my business works and tailoring everything to fit. Nothing was too much trouble — he was proactive, patient, and genuinely invested in making sure everything ran smoothly.

If you’re looking for someone who actually cares about getting things right (not just ticking boxes), Manaz is the person. Outstanding service from start to finish.

Reynolds Timber & Building Supplies
United Kingdom
About 1 month using the app
Logbase replied January 16, 2026

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

December 29, 2025

Subiksha is helpful and attentive to my inquiries. Speedy response, thank you :) I like that it adds multiple shipping options to the cart to allow customers to pick the time they'd like their products delivered.

Mr Joy’s Supermarket
Singapore
21 days using the app
Logbase replied December 29, 2025

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)