Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,106)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the checkout experience with customizable shipping and pick-up options, including setting specific days/times, delivery dates, and zip code checks. It's praised for its user-friendly design and robust functionality. The support team is noted for their responsive and effective assistance through live chat and Zoom, helping merchants optimize the app for their specific needs.

December 3, 2024

Barath was excellent, very knowledgeable and patient with me!

KORA
United States
11 months using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 3, 2024

This is a great app if you don't want to be in full control of your food business and not use any delivery service just yet. It was glitching at first and wasn't showing up for customers until they refreshed two times. However, I asked them to fix it and they did.

Baby Shower Plate
United States
7 days using the app
Logbase replied December 4, 2024

Thank you for sharing your feedback-We value your input, so please feel free to share any feedback you may have!

January 2, 2025

Pickeasy solved a very critical need for our website and most of the setup was very easy. I was able to schedule for help with some questions I had and Sudhan Ravi went above and beyond to help me with all of the technical questions that I have. I definitely recommend this solution to anyone needing to customize their local delivery service :)

Prime fuel kitchen
United States
About 9 hours using the app
December 16, 2024

Janani did a great job. Fantastic support experience and configure PickEasy to work perfectly with ShipEasy. In fact, Shopify support told us that we could not setup ShipEasy and PickEasy for CCI API and had to select one. But she proved them wrong and got it to work.

UrbanFindr
Singapore
About 15 hours using the app
December 12, 2024

Great app and great customer service by Siva Logbase and Subiksha to help me set up the app.

Fort Negen
Netherlands
21 days using the app
Logbase replied December 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 11, 2024

Great app. Great service. We’ve been using it for at least 2 years. Lately we had some bugs (which was in fact from a compatibility problem with another app) and it was rapidly fixed by the support team! Great job!

ladouceurduterroir
Canada
About 3 years using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 10, 2024

quick response, very helpful, and fixed the problem straight away!

Kirkbright Seafood
Australia
27 days using the app
Logbase replied November 12, 2024

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

October 3, 2024

Support is very fast. They fix my issues within 10 minutes. Can't recommend this app's team enough.

Date picker works great too

Aromaunga Baxters Flowers
New Zealand
5 months using the app
Logbase replied October 4, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited October 15, 2024

I had an incredible experience with Dhina and Subi from LogBase during our Zoom call. He was very patient and guided me step by step through setting up the delivery date app for my store. His effort and dedication to ensure I understood everything made a huge difference. I truly appreciate his help and highly recommend their service! Logbase SUPPORT TEAM is the best. Now I am using 2 of their apps SELLEASY and PICKEASY! 11/10 Rating

Janani did an exceptional job, once again! I believe this is the 10th time I’ve asked for assistance, and each time, the queries have been handled with utmost care and precision. What I truly appreciate is that when my requests need more in-depth attention, they don’t hesitate to recommend a Zoom call to troubleshoot the issue personally. It's a hands-on approach that sets them apart. The app is not only efficient but backed by stellar customer service—one of the best experiences I’ve had! Thank you Janani!

Glorist
Philippines
11 days using the app
Logbase replied October 5, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our...

September 9, 2024

Great feature with my Shopify store. Had some small issues getting some things set up but used the chat feature for assistance and they were more than helpful getting everything sorted quickly!

Rejuuv Juice Cleanses
Australia
10 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.