Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

February 1, 2024

Of all the support technicians, Siva was by far the most competent, speedy and successful at troubleshooting our issues with checkout. thank you !

Damselfly Florals & Events
United States
3 months using the app
Logbase replied February 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 20, 2024

Barath was very very helpful!!

Bloomd
Austria
About 3 years using the app
Logbase replied April 22, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

January 18, 2024

Siva was very helpful in setting up our store. We had a lot of questions and he walked through the process to set it up completely for us. He even did tests on our live site to ensure it was working before he was finished! He showed us additional features for the future of our site as well. Thanks again!

SMFF Wholesale
United States
8 days using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

December 29, 2023

The most useful app to manage both delivery and collection orders, couldn't manage my store without this app, and the customer support is efficient and always friendly!

GingerBred
South Africa
10 months using the app
Logbase replied December 30, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 2, 2024

App serves its intended purpose and I'm amazed with the support. One of the few in Shopify with fast response times and willingness to help with customisation. Truly impressed!

SG Bird's Nest
Singapore
14 days using the app
Logbase replied April 4, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 28, 2024

Siva helps me well and the app is nice and works great.

Solisar Solar
Germany
About 1 month using the app
Logbase replied February 29, 2024

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

March 11, 2024

easy use app
customer service is good too

Eversweet Cakes
Australia
6 months using the app
Logbase replied March 14, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 2, 2024

Siva was so incredibly helpful! This really is the best app, perfect for all my needs (zip code checkers, local delivery & pickup setups).

L'Atelier Bakery
United States
26 days using the app
Logbase replied February 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 11, 2024

I had an amazing experience with the service, and it's all thanks to Annie from the tech support team. Her expertise and quick response made a significant difference, ensuring the app perfectly catered to my needs. The overall customer service is top-notch, providing me with the best solutions and support. It's refreshing to see such dedication and professionalism, making this service stand out. I wholeheartedly recommend it to anyone seeking a reliable and user-focused app.

Urban Farmer Mnl
Philippines
About 18 hours using the app
Logbase replied March 12, 2024

“We're really grateful and appreciate you taking the time to share your rating with us."

Edited March 15, 2024

The support is AMAZING! Really spot on and helpful! THANK YOU!

Schaumgold Schokokuss Manufaktur
Germany
About 1 month using the app
Logbase replied March 6, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.