Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,057)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient management of pickup and delivery options, enhancing the shopping experience by streamlining checkout and displaying only relevant shipping choices. It's noted for easy setup, a user-friendly backend, and support for multiple local delivery options. The customer support is exceptional, offering quick, professional help, including live video assistance and proactive bug fixes, often available beyond typical service hours.

Edited January 19, 2026

Subiksha
good service

Ruby Flowers
United States
Almost 2 years using the app
Logbase replied January 19, 2026

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

November 14, 2025

What a great app! I wanted to be able to deliver locally, and there is an easy app for it! I did get exceptional assistance from Dhina, which I would recommend everyone to do as well. Thanks!

Shop Angry Cat
United States
14 days using the app
Logbase replied November 14, 2025

Thank you so much for your review. It really means a lot to us and our app's growth!

September 28, 2025

Subi was super helpful, and I was able to solve my issues within 15 minutes. Highly recommend!

Prosperity Market
United States
About 1 year using the app
Logbase replied September 29, 2025

Thank you so much for your review. It really means a lot to us and our app's growth!

December 12, 2025

Subiksha

Maison Morand
United Arab Emirates
About 2 years using the app
Logbase replied December 18, 2025

Thank you so much for your review. It really means a lot to us and our app's growth!

October 8, 2025

Amazing support and fantastic assistance- Thank you, Subiksha for your instant help!

Hellow Balloons
South Africa
4 months using the app
Logbase replied October 8, 2025

Thank you so much for your review. It really means a lot to us and our app's growth!

August 22, 2025

Unable to use full capabilities as explained Pickeasy's help documentation. Pickeasy requires the CCS API. Although Pickeasy's help documentation says that this can be added by a Shopify admin through live chat, the information Pickeasy provides is not fully accurate. The plan I am on does not allow me to have access to the CCS API, even by paying an extra $20/mo to Shopify. I would need to pay a minimum of $100/mo extra to Shopify (in addition to the Pickeasy fees) to be able to fully implement the Pickeasy app.

Dogwood Canyon Audubon Center
United States
About 1 year using the app
Logbase replied November 6, 2025

Hi Michaela,

Thank you so much for your feedback. Just to clarify, the Carrier Calculated Shipping (CCS) API is a requirement from Shopify, not from our app. It’s only needed if you want to set your own delivery or shipping rates inside Pickeasy — otherwise, you can use all core features without it.

We’ve clearly mentioned this in our in-app banner and User Guide since Shopify controls the pricing and eligibility for the CCS API. I completely understand how confusing this can be and truly wish it were something we could control directly.

If you’re open to it, I’d love to personally check if your store really needs the CCS API or suggest other workarounds that don’t require it. Please reply to our email from connect@logbase.io, and I’ll be happy to help right away.

Warm regards,
Siva
Pickeasy - Logbase Team

December 2, 2025

I had some technical issues with locale settings and checkout configuration, and Vignesh from the Pickeasy support team was incredibly helpful. He quickly resolved the problems and provided clear solutions for all my questions.

The app works great for managing pickup and delivery options, and the customer service is outstanding. Special thanks to Vignesh for his professional and efficient support!

Highly recommended for anyone looking for a reliable pickup/delivery solution.

L'ARCO Shop
Belgium
12 days using the app
September 30, 2025

Brath was an amazing help in setting up the app on our Shopify store. Thank you!

Bangkok FreshLink
Thailand
7 months using the app
October 9, 2025

I tried to set up pickup and delivery on my own and was struggling with it. I scheduled a free Zoom call to help with set up and Manaz helped me. He was so wonderful and helpful! Not only did he quickly set everything up, he also went steps further to edit some of my website code to make the checkout options look nicer for me. I really appreciated talking with him and my pickup/delivery options look great now!

Mystic Eco
United States
About 13 hours using the app
Logbase replied October 14, 2025

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

September 24, 2025

Subiksha is very helpful. Tho it would be very helpful if the app allows showing different languages according to customers according to the website's settings.

tilligetup
Hong Kong SAR
About 1 year using the app
Logbase replied September 24, 2025

Thank you so much for your review. It really means a lot to us and our app's growth!