Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

Edited April 8, 2024

J'utilise cette application depuis plusieurs semaines et j'en suis ravie.
Elle est la plus complète de ce que j'ai pu utiliser jusqu'à présent. Elle me permet de proposer à la fois de la livraison à domicile et du retrait en pick-up.
Le chat est disponible, l'équipe trouve toujours une solution. Ils sont d'un grand soutien et c'est appréciable. Merci particulièrement à Vinduja et Febin qui m'ont débloqué de plusieurs situations.

La Cigale et La Sardine
France
3 months using the app
Logbase replied February 7, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

February 22, 2024

You're really good at focusing on what customers need and require. You have a real instinct to understand our customers. Good work!

Natuf
India
1 day using the app
Logbase replied February 23, 2024

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

Edited March 19, 2024

They are always so quick to answer questions and make everything so easy and seamless.

MargotPopup
United States
5 days using the app
Logbase replied March 15, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited April 3, 2024

This app is awesome. It's easy to customize to fit our business needs, and the support has been absolutely outstanding.

Special thank you to Barath for resolving my issue quickly and seamlessly.

Tofino Ucluelet Culinary Guild
Canada
5 months using the app
Logbase replied December 12, 2023

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊

January 19, 2024

Febin was extremely helpful and patient with me! Helped me navigate the app set me up perfectly! Great Service

bake the Cookie Shoppe
United States
5 days using the app
Logbase replied January 22, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

December 12, 2023

First impression was very good. Febin from the Customer Support team was very useful in explaining to me the steps and how does the app work. Looking forward to start using it!

Awakening Ride
United States
3 months using the app
Logbase replied December 13, 2023

We greatly appreciate you for taking the time to share your feedback with us. We are thrilled to hear about your positive experience with our product and service.

January 5, 2024

Dhinakar was such a pleasure to work with when I needed help. He was very patient and thorough with me. Thank you for having good employees for your product and support for it.

Red Acre Farm, LLC
United States
8 days using the app
Logbase replied January 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

March 25, 2024

big thanks for annie

J.Ceres Cake
Australia
20 days using the app
Logbase replied March 26, 2024

“We're really grateful and appreciate you taking the time to share your rating with us."

December 5, 2023

The app makes me add paid rate for pickup locations.
I was helped by Vinduja logbase, she was very sweet and patient.

Kwekerij KWEEK
Belgium
About 2 years using the app
Logbase replied December 7, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

March 12, 2024

Janani was so friendly and solved all my issues quickly and with a great attention service. Great help from her side.

Misschocole
Spain
About 22 hours using the app
Logbase replied March 13, 2024

Thank you so much for the wonderful review, It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.