Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing and scheduling deliveries and pickups, praising its user-friendly interface, customization options, and reliable performance. The support team is noted for their responsiveness and personalized assistance, with the live chat feature being particularly quick. The team's flexibility and willingness to provide individualized support, including video calls for setup and troubleshooting, are also highly praised.

September 12, 2023

Getting started with the app was a breeze. The initial setup was straightforward, and I only needed to make a couple of tweaks to customize it to my preferences. What truly impressed me, though, was the exceptional support I received when I reached out for assistance with those tweaks. The support team not only responded promptly but also demonstrated a deep understanding of the platform and my specific needs. They made the necessary adjustments swiftly and efficiently, leaving me thoroughly impressed.

In a world where convenience and reliability are paramount, this app stands out as a shining example of how technology can make our lives easier. I wholeheartedly recommend it to anyone looking for a hassle-free and efficient way to manage deliveries and pick-ups. Give it a try, and you'll be as delighted as I am with the outstanding service and user-friendly experience it offers.

mygreenscape.ca
Canada
About 22 hours using the app
Logbase replied September 13, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

September 12, 2023

Rahul And Vindu were very helpful in solving a difficult problem!

Riverandrose
United States
4 months using the app
Logbase replied September 14, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

November 9, 2023

The ease of set up with detailed instructive tutorials was further enhanced by the extremely helpful and efficient support team.

Prawn Pod
Australia
5 days using the app
Logbase replied November 14, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

August 30, 2023

I have dealt with Rahul and he has been very helpful. He fixed a few things I couldn't work out myself and he was available multiple times to get it right.

4meglutenfree
Australia
5 days using the app
Logbase replied September 1, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

August 23, 2023

I have gotten great support in setting up this app...Siva and others have been wonderful allowing me to zoom with the exactly when needed. Thank you!!

Oakland Puzzle Company
United States
About 1 month using the app
Logbase replied August 25, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

September 14, 2023

Siva provided AMAZING customer service

Sweet Petals
United States
8 months using the app
Logbase replied September 15, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

July 25, 2023

Sudhan was amazing at helping with app assistance, Would recommend this app to anyone! Has helped us a lot with our business.

Briggsy's Butcher
United Kingdom
Over 2 years using the app
Logbase replied July 26, 2023

Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.

July 19, 2023

App works great, and support is off the charts. Felbia was an awesome help today, one of several interactions I've had. It's a game changer for us, highly recommend it. We have a unique business and it still requires some work arounds, but overall I couldn't be more pleased.

Battery Roadie
United States
About 1 year using the app
Logbase replied July 21, 2023

Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.

August 31, 2023

Kavishan was a big help helping me get my store setup. He was very knowledgeable in regards to what I needed and completed the setup in a timely manner.

Blissful Bites by Brianna
United States
30 days using the app
Logbase replied September 1, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

October 18, 2023

Very helpful customer service! Rahul - thank you and Vinduja

Made for Mothers
Australia
About 2 months using the app
Logbase replied October 25, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.