Pickup Delivery Date Pickeasy , 591 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited January 26, 2023

Customer service makes navigating this app SMOOTH sailing. Best to meet on Zoom and spend a little time on your issue and they will share screen and show you exactly how to get from point A to B and then again from point B-D :). Thank you for todays help!
Some improvements to consider: The Calendar and the charge at Checkout aren't cohesive...for example the same customer in one zip code can select a time that isn't offered to them...it shouldn't show a specific time to the zip code if the zip code doesn't offer it at checkout.
There are a few more little things like this I'd like to submit for review...but overall, it does get the job done.

Plant Party
United States
Time spent using app: Almost 2 years
LogBase replied January 25, 2023

Thank you for your kind review! It's always our pleasure to assist you.

January 24, 2023

Great customer service.. I was soo lost and was greeted with a chat pop up window where a real agent joined right away.

They assisted with my issue then also showed me how to update it myself for next time.

Very happy with this!

The Flower Boutique Perth
Australia
Time spent using app: About 1 year
January 24, 2023

I needed to change the settings and Raj was available immediately. He quickly fixed the settings how I needed them and was so helpful and pleasant. Thank you Raj!

Merry Go Sweets
United States
Time spent using app: Over 1 year
January 20, 2023

Very happy with the service and assistance provided by the support team! They are very supportive, respond very quickly and solve all issues promptly.

The app has made my website much more convenient for my shoppers and myself to track deliveries and in store pickups! 10/10 recommend.

TreatCo
Canada
Time spent using app: Over 1 year
LogBase replied January 20, 2023

Thank you for your kind review! It's always our pleasure to assist you.

January 19, 2023

Everyone is great but Siva was AMAZING! He was patient and beyond helpful. I would have deleted the app if it wasn't for him. He was able to customize the app to get it to work for what we needed to do. I've never experienced support this great before.

Real Juice
United States
Time spent using app: About 12 hours
LogBase replied January 20, 2023

Thank you for your kind review! It's always our pleasure to assist you.

January 19, 2023

Répond à nos besoins, efficace et bien développé. Support efficace et disponible, nous avons eu besoin et ils étaient disponibles, merci !

Henri & Léon
France
Time spent using app: 5 months
LogBase replied January 19, 2023

Thank you for your kind review! It's always our pleasure to assist you.

January 17, 2023

The app is very helpful by letting customers choose a date and time range for pick up orders. Customer service was amazing and able to fix our problems and requests right away!

Wags & Whiskers Co.
Canada
Time spent using app: 2 days
LogBase replied January 19, 2023

Thank you for your wonderful review! 🙏🏻

January 17, 2023

This App offers complicated rules for delivery options and is very useful for our business as florists. The tech team replies very quickly and is very professional at solving problems.

Ellermann Flowers
Hong Kong SAR
Time spent using app: 11 days
LogBase replied January 17, 2023

Thank you for your kind words! 🙏 Really means a lot to us 😊

January 11, 2023

This app is super easy to use and works really well! I downloaded this app to initially be able to have customers select a day and time of collecting, but later changed it to cover our delivery and postal options too and it works brilliantly. The customer service team are very helpful and very informative, they have helped me with an issue recently that I didn't know what to do with and they were very happy to help. Highly recommend.

Naturally Healthy Pet
United Kingdom
Time spent using app: 3 months
LogBase replied January 11, 2023

Thank you for your kind words! 🙏 Really means a lot to us 😊

January 10, 2023

Their customer service is top-notch!! They helped me customize the look of the app to match my store theme perfectly. They're awesome.

Kitchen Farmacy
Canada
Time spent using app: About 1 month
LogBase replied January 11, 2023

Thanks for your wonderful review! It's always our pleasure to assist you.