Pickup Delivery Date Pickeasy , 591 reviews
Customer service makes navigating this app SMOOTH sailing. Best to meet on Zoom and spend a little time on your issue and they will share screen and show you exactly how to get from point A to B and then again from point B-D :). Thank you for todays help!
Some improvements to consider: The Calendar and the charge at Checkout aren't cohesive...for example the same customer in one zip code can select a time that isn't offered to them...it shouldn't show a specific time to the zip code if the zip code doesn't offer it at checkout.
There are a few more little things like this I'd like to submit for review...but overall, it does get the job done.
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Great customer service.. I was soo lost and was greeted with a chat pop up window where a real agent joined right away.
They assisted with my issue then also showed me how to update it myself for next time.
Very happy with this!
I needed to change the settings and Raj was available immediately. He quickly fixed the settings how I needed them and was so helpful and pleasant. Thank you Raj!
Very happy with the service and assistance provided by the support team! They are very supportive, respond very quickly and solve all issues promptly.
The app has made my website much more convenient for my shoppers and myself to track deliveries and in store pickups! 10/10 recommend.
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Everyone is great but Siva was AMAZING! He was patient and beyond helpful. I would have deleted the app if it wasn't for him. He was able to customize the app to get it to work for what we needed to do. I've never experienced support this great before.
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Répond à nos besoins, efficace et bien développé. Support efficace et disponible, nous avons eu besoin et ils étaient disponibles, merci !
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The app is very helpful by letting customers choose a date and time range for pick up orders. Customer service was amazing and able to fix our problems and requests right away!
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This App offers complicated rules for delivery options and is very useful for our business as florists. The tech team replies very quickly and is very professional at solving problems.
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This app is super easy to use and works really well! I downloaded this app to initially be able to have customers select a day and time of collecting, but later changed it to cover our delivery and postal options too and it works brilliantly. The customer service team are very helpful and very informative, they have helped me with an issue recently that I didn't know what to do with and they were very happy to help. Highly recommend.
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Their customer service is top-notch!! They helped me customize the look of the app to match my store theme perfectly. They're awesome.
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