Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

January 28, 2024

The app is flexible and easy to use. The best part of the app is the world class support that you get from their support team which really elevated the experience of my online store. Many thanks to the support team for all your assistance and patience!

Tẽrra Tẽrra
Canada
4 days using the app
Logbase replied January 29, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries; we will be glad to assist you!

January 31, 2024

I had an issue with the date picker on my site, and Kavishan was quick to resolve my issue and it's working fine. Thanks Kavishan!

Canine Rainbow Raw Food Group
Canada
11 days using the app
Logbase replied February 1, 2024

Thank you so much for taking the time to provide us with your feedback. We are delighted to hear about your positive experience with our services and sincerely appreciate your kind words.

January 31, 2024

Fast and effective help from the team when needed! A great app indeed!

Dawn Q. Floral Design
Singapore
27 days using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

March 7, 2024

I just wanted to share my positive experience with Pickup Delivery Date Pickeasy. The interface is user-friendly, and the scheduling feature is incredibly convenient for both me and my customers.

Kudos to the team for providing exceptional customer support as well. They were prompt and helpful in addressing any questions I had.

I highly recommend Pickup Delivery Date - Pickeasy to any Shopify merchant looking to streamline their delivery process. Keep up the great work!

Cupidon
Romania
About 4 hours using the app
Logbase replied March 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 20, 2024

Annie Logbase has provided an amazing service!

PANCAKE KING
Singapore
25 days using the app
Logbase replied March 21, 2024

“We're really grateful and appreciate you taking the time to share your rating with us."

February 6, 2024

Excellent app. Excellent customer service.

67
United States
10 months using the app
Logbase replied February 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 2, 2024

This app is very helpful for setting time slots for delivery. I'm technical in nature, but fairly new to Shopify, so I'm still finding my way through how to customize things properly. I contact their support and they were able to help me customize the app a little and set the proper settings to get everything set up.

The Boozy Baking Company
United States
About 11 hours using the app
Logbase replied February 6, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

Edited March 18, 2024

Great support call today to get assistance with my storefront. Barath was great!

Dr. B's Juicery
United States
About 1 month using the app
Logbase replied March 12, 2024

“We're really grateful and appreciate you taking the time to share your rating with us."

December 7, 2023

Such a great addition to my website and customer service is top notch!
I reached out in regard to a few issues with the check out options on my website, and Sudhan was so helpful and kind. He not only fixed all the issues, he went as far as making the options blend so nicely with my website, and made suggestions about the layout to help make my website clear and easy to navigate. Incredible service!

Sweet Thang Co
Canada
8 months using the app
Logbase replied December 8, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

January 25, 2024

Fabin helped me set up my whole in store pickup and local delivery function and he was super helpful!

Becked Goods
Canada
8 days using the app
Logbase replied January 27, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!