Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,061)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency in managing local deliveries, pickups, and shipping. It offers customization options like setting specific pickup times and blackout dates. Features such as order limits per slot and dynamic delivery rates are particularly beneficial. The app integrates seamlessly with Shopify and is noted for reliable performance and responsive customer support, available through multiple channels including live chat and Zoom.

November 8, 2024

Subi was outstanding

SOUTHERN ROCK SEAFOOD
Malaysia
11 months using the app
Logbase replied November 20, 2024

We truly appreciate you sharing your review, your feedback and support mean so much to us:)

August 5, 2024

Annie was of great help! high recommended

wildpoppies-production
New Zealand
About 1 month using the app
Logbase replied August 6, 2024

“We're really grateful and appreciate you taking the time to share your rating with us."

October 1, 2024

Barath was amazing, very helpful, intelligent and quick.

1913 Kickapoo Orchard
United States
1 day using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 29, 2024

very helpful support. perfect solutions.

marubang banchan&kimchi
Australia
About 21 hours using the app
Logbase replied November 21, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

Edited August 6, 2024

Initial interactions were positive, but subsequent technical issues have been met with disappointing customer service. Despite multiple attempts to contact the team via the provided email, there has been no response to my query. Every time I contact support via chat, they have no clue about my query or the email I have sent. The prompt to leave a 5-star review immediately after the initial meeting raises concerns about the authenticity of the reviews displayed.

Social Box
Australia
10 days using the app
Logbase replied August 1, 2024

Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your recent experience with our support team. We strive to provide prompt and effective assistance.

Regarding the technical issue you mentioned, we thoroughly investigated your concern about the continuous cart refresh and found that the issue is unrelated to our app. Despite this, our team went the extra mile to identify the code causing the error. We can confirm that this code is neither associated with our app nor your theme, as we also verified with the theme provider and included you in the email correspondence. We've shared detailed instructions on the location of this code in your theme and how to remove it to resolve the issue.

Please check your email for these details, and if you haven't received them, kindly let us know so we can resend the information. We're here to help and want to ensure everything is working smoothly on your end.

Thank you again for your feedback, and we hope to have the opportunity to improve your experience with our app.

October 16, 2024

Great app! Awesome customer service. They integrated the app for me with ease :)

My Store
Australia
About 1 hour using the app
Logbase replied November 20, 2024

Thank you so much for taking the time to leave us a review! Your feedback truly means the world to us. It not only encourages us to keep improving but also helps us grow and reach more customers.

June 21, 2024

Annie was awesome! She helped me work through an issue with my cart and now I am able to launch my store!

Thank you Annie,

Chris

Post Worthy Events
United States
2 months using the app
Logbase replied June 26, 2024

Thank you for taking the time to leave us a review. We greatly appreciate your feedback and look forward to serving you again.

October 1, 2024

The support from Kavishan was perfect. Went way beyond what was expect.

Highly recommended

Florist Aberdeen
United Kingdom
About 3 hours using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 11, 2024

subi is very helpful. good service

My Store
Malaysia
About 21 hours using the app
Logbase replied November 20, 2024

We truly appreciate you sharing your review, your feedback and support mean so much to us:)

September 24, 2024

Barath was extremely helpful.

Ridgeway Cycles
South Africa
1 day using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.