Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

January 7, 2024

Exactly the tool my In-Store pickup only bakery needs. CUstomer service from Annie was excellent and she walked me through all settings expertly!

Cafe 482
United States
3 days using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

January 19, 2024

Best pickup app I've used so far. Easy to use and does what it's supposed to do. Easily one of the best customer service I've experienced so far.

Campusravita Oy
Finland
1 day using the app
Logbase replied January 21, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 13, 2024

Dhina was absolutely amazing and patient with me. Purely based on his service and patience, I'll definitely give Pickeasy a go.

Italian Deli Online
South Africa
13 days using the app
February 1, 2024

Barath was great! Very, very helpful!!

Now & Forever Flower Boutique
United States
3 months using the app
Logbase replied February 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 12, 2023

Great app that suits our needs. And excellent support, when help is needed.

Mál Hoyvík
Faroe Islands
8 months using the app
Logbase replied December 14, 2023

We sincerely appreciate the time you've taken to share your valuable feedback. We are truly grateful to learn about your positive experience with our services. Thank you so much for your support.

January 2, 2024

100% for Pickeasy's customer service! Big thank you to Vinduja and Annie for helping me out whenever I have a question!

Gérard Bakery
Belgium
2 months using the app
Logbase replied January 5, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 25, 2024

Super helpful staff, problem fixed in a min!!

Kcsquare
United Kingdom
7 days using the app
Logbase replied April 4, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited February 21, 2024

Extremely responsive to inquiries - they will help you customize things how you need for your website! Febin R. was an incredible help to me and stayed patient and helped me sort out all my issues! Great app and Great team at Pickeasy.

Gifty
United States
4 months using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

March 27, 2024

Barath very helpful and easy to work with to setup the app.

Ickes Beef
United States
1 day using the app
Logbase replied April 4, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 14, 2023

Great help received in a matter of minutes. Highly recommended!

Grand Deli
Sweden
9 months using the app
Logbase replied December 25, 2023

Thank you so much for taking the time to share your feedback with us. Please feel free to reach us if you have any queries, we will be glad to assist you.