Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 17, 2023

A great app with excellent customer support! Febin was especially helpful making sure the app would display properly as we made the switch to a new theme.

Town Center Cold Pressed
United States
Time spent using app: 11 months
LogBase replied March 17, 2023

Thank you for your positive feedback. It will be extremely helpful down the road.👍

March 17, 2023

Great customer support and does just what is needed .. Do check all is setup correctly before you do a big promotion.. (ahhhhhh!)

Killruddery Pizza Shed
Ireland
Time spent using app: Over 1 year
LogBase replied March 17, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Sudhan
Customer Success Team
Logbase

Edited May 25, 2023

The best customer service I’ve ever experienced !!! Janaani went above and beyond!!!Will use again highly recommended

Snacks@yourdoor
United States
Time spent using app: 2 months
LogBase replied March 17, 2023

Thank you for your positive feedback. It will be extremely helpful down the road.👍

March 16, 2023

This app is perfect for our needs! We appreciate the customizability as we have certain products that are eligible for local delivery or pickup, but not shipping. We were able to set a local delivery radius, and customize our order confirmation email as well to include the pickup/delivery time details. The support has been so helpful and is extremely responsive through their live chat. I've been on Zoom calls for hours with their team and they don't stop until whatever I need is taken care of! Would highly recommend!

RedEye Coffee
United States
Time spent using app: 21 days
LogBase replied March 17, 2023

Thank you for your positive feedback. It will be extremely helpful down the road.👍

March 16, 2023

Great app, intuitive navigation and lots of options and flexibility. Customer support was great when I needed help with setting distance-based delivery zones, using an API key.

YukonGrow
Canada
Time spent using app: 1 day
LogBase replied March 16, 2023

Thank you for your positive feedback. It will be extremely helpful down the road.👍

March 14, 2023

Thnk you Rahul for helping me out on the Pickeasy app. He is really helpful and patient on me. Thank you so mcuh :)

Mochio Donut
United States
Time spent using app: Almost 2 years
LogBase replied March 14, 2023

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We'll be glad to help you.

March 14, 2023

great customer service; especially from sudhan. he helped me every step of the way, even in areas I was not very knowledgable in

Litos Italian Restaurant
United States
Time spent using app: 2 days
LogBase replied March 15, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Sudhan
Customer Success Team
Logbase

March 13, 2023

great app,lots of handy functions to make it a nicer experience for our customers.. customer service has been great , appreciate the help, cheers.

BLOODS BAKERY
Australia
Time spent using app: 6 days
LogBase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

March 13, 2023

I have just installed this app. I have received the installation support from Rahul.
I am happy with the service so far and hopefully will get the shipping calculation app installed as per my requirements.
Thanks

Cafe Supply
New Zealand
Time spent using app: About 6 hours
LogBase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

March 11, 2023

The app is designed beautifully and works as expected. I think it covers all the use cases for deliveries and pickups. Much recommended !!
Most importantly the support team is excellent and very well versed with the product. They help resolve issues very patiently and diligently.
Overall a great experience and kudos to the entire team !!

Cakes All The Way
India
Time spent using app: 10 days
LogBase replied March 11, 2023

Thank you for your wonderful review!! We appreciate your time and effort taken to leave us a review