Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 16, 2023

This app is perfect for our needs! We appreciate the customizability as we have certain products that are eligible for local delivery or pickup, but not shipping. We were able to set a local delivery radius, and customize our order confirmation email as well to include the pickup/delivery time details. The support has been so helpful and is extremely responsive through their live chat. I've been on Zoom calls for hours with their team and they don't stop until whatever I need is taken care of! Would highly recommend!

RedEye Coffee
United States
Time spent using app: 21 days
LogBase replied March 17, 2023

Thank you for your positive feedback. It will be extremely helpful down the road.👍

March 16, 2023

Great app, intuitive navigation and lots of options and flexibility. Customer support was great when I needed help with setting distance-based delivery zones, using an API key.

YukonGrow
Canada
Time spent using app: 1 day
LogBase replied March 16, 2023

Thank you for your positive feedback. It will be extremely helpful down the road.👍

March 14, 2023

Thnk you Rahul for helping me out on the Pickeasy app. He is really helpful and patient on me. Thank you so mcuh :)

Mochio Donut
United States
Time spent using app: Almost 2 years
LogBase replied March 14, 2023

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We'll be glad to help you.

March 14, 2023

great customer service; especially from sudhan. he helped me every step of the way, even in areas I was not very knowledgable in

Litos Italian Restaurant
United States
Time spent using app: 2 days
LogBase replied March 15, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Sudhan
Customer Success Team
Logbase

March 13, 2023

great app,lots of handy functions to make it a nicer experience for our customers.. customer service has been great , appreciate the help, cheers.

BLOODS BAKERY
Australia
Time spent using app: 6 days
LogBase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

March 13, 2023

I have just installed this app. I have received the installation support from Rahul.
I am happy with the service so far and hopefully will get the shipping calculation app installed as per my requirements.
Thanks

Cafe Supply
New Zealand
Time spent using app: About 6 hours
LogBase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

March 11, 2023

The app is designed beautifully and works as expected. I think it covers all the use cases for deliveries and pickups. Much recommended !!
Most importantly the support team is excellent and very well versed with the product. They help resolve issues very patiently and diligently.
Overall a great experience and kudos to the entire team !!

Cakes All The Way
India
Time spent using app: 10 days
LogBase replied March 11, 2023

Thank you for your wonderful review!! We appreciate your time and effort taken to leave us a review

March 9, 2023

Amazing support to fix an issue with postcodes and the checkout which Shopify couldn't help me with! Highly recommend

Little Green Wood
United Kingdom
Time spent using app: 6 months
LogBase replied March 9, 2023

Thanks for your kind review. It really helps us in the long run.

Edited March 13, 2023

Great support by Rahul! Everything is up and running fast. Could be a little bit more intuitive from the start, but the support is great.

De Predetariër
Netherlands
Time spent using app: 21 days
LogBase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

March 7, 2023

Super service client suivis et aide a l'installation je recommande vivement Rahul a ete d'un grand service

Wariss.fr
France
Time spent using app: About 1 hour
LogBase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.