Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

December 11, 2023

Rahul did a great job explaining the features of the app and helping me identify a new app upgrade that is coming soon.
Looking forward to hearing when the upgrade is available.

Party on Texas
United States
10 days using the app
Logbase replied December 13, 2023

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

November 29, 2023

Great prompt, helpful and meaningful service. I just had a chat with Jenifer Logbase who kindly helped me to update my settings to achieve requested outcome, gave some good advise on top of that and was really patient. As we went, I have identified another unrelated issue and she has pointed me to the solution straight away.

Awesome job!

Floral Atelier Australia
Australia
14 days using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

April 3, 2024

Great service

XCHEF
Australia
12 days using the app
Logbase replied April 4, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 7, 2024

Annie was great! Thanks for the help.

Stretch Your Dollar Liquidation
United States
1 day using the app
Logbase replied March 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

January 24, 2024

Dhina was wonderful and really helpful. Great app and service

Coco Lane
New Zealand
3 days using the app
Logbase replied January 25, 2024

Thank you so much for taking the time to provide us with your feedback. We are delighted to hear about your positive experience with our services and sincerely appreciate your kind words.

February 9, 2024

The plugin is outstanding and Rahul has been so supportive when I had to set it up, he even call me in a zoom meeting to help me and basically he did it for me! SUPER!

pacchetty
Italy
About 1 hour using the app
Logbase replied February 11, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 28, 2023

Rahul was a big help. He explained things and I was able to write things down, so I do not have to call everyday :)

Worth the Squeeze Juicery
United States
1 day using the app
Logbase replied January 5, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 14, 2023

Febin was super helpful and really nice in helping me with all of my questions. Honestly couldn't recommend him more. Thank you!!!
Michelle

Milan’s Confectionery
United States
Over 1 year using the app
Logbase replied November 16, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

Edited January 12, 2024

Thanks you Dhinakar and Rahul, Barath for all the help.
App is perfect and service event amazing.

I wish we can avoid using the shopify API but all the rest is perfect

Petit cake mtl
Canada
About 2 months using the app
Logbase replied November 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

January 2, 2024

Eu estou utilizando o software e atende muito bem as expectativas. O suporte foi feito pelo Rahul que resolveu todas as minhas dúvidas referente ao App.

Presentenacesta
Brazil
About 2 months using the app
Logbase replied January 5, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.