Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,061)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency in managing local deliveries, pickups, and shipping. It offers customization options like setting specific pickup times and blackout dates. Features such as order limits per slot and dynamic delivery rates are particularly beneficial. The app integrates seamlessly with Shopify and is noted for reliable performance and responsive customer support, available through multiple channels including live chat and Zoom.

July 18, 2024

quick and very helpful support team

Route 304 Cattle Co.
Canada
About 2 months using the app
Logbase replied July 19, 2024

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

June 23, 2024

Jenifer J., a representative of the customer success team, was extremely helpful and patient. She answered all of my questions thoroughly and walked me through the whole process on how Pickeasy works! You do have to upgrade to the $10 a month plan to actually use it on your online store. Although, it does allow you to try the upgraded version for 14 days before you are charged. You can cancel prior to the 14th day and not be charged if it doesn’t work for you. I think this app is worth paying $10 a month to allow my customers flexibility in offering different time slots to choose from for local delivery. It also provides me the flexibility of deciding when I want to be available for local delivery. I hope you find this review helpful! :)

Elsie Mae
United States
1 day using the app
Logbase replied June 26, 2024

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

October 5, 2024

Ich hatte ein Problem mit der Anzeige vom Lieferdatum wenn ich vom Checkout zum Warenkorb zurück gesprungen bin und habe daraufhin einen Zoom Termin mit dem Logbase vereinbart. Der Zoom Termin hat wie vereinbart stattgefunden und mein Problem wurde sehr schnell gelöst. Obwohl mein Englisch nicht sehr gut ist wurde mein Problem verstanden und es wurde sich Zeit für mich genommen. Ich kann Logbase jeden mit gutem Gefühl weiterempfehlen.

Morgenknusper
Germany
7 days using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 9, 2024

Excellent app but the customer service makes it truly superb - their support team is easy to contact and they are very knowledgeable and committed to resolving the challenges or questions I encounter. Kavishan was very helpful, responsive, and thorough. Would definitely recommend the app!

ScottCakes
United States
6 months using the app
Logbase replied June 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

July 14, 2024

Good app, good functionality and very responsive and helpful customer support team. Thank you

Lazy Snark Adventure
Georgia
15 days using the app
Logbase replied July 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 7, 2024

very helpful

In Er G Plant Alchemy
Canada
1 day using the app
July 23, 2024

Sudhan from the customer service was extremely helpful and he was very patient and thorough with explaining everything. One of the best customer support I have ever had.

Maya Bakery & Bar
Hong Kong SAR
About 5 hours using the app
Logbase replied July 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 20, 2024

Easy to use, functions without any issues. The team are also very prompt and helpful whenever I need help. Kudos to the team behind.

Recommended.

LIM JOO HUAT ENTERPRISE
Singapore
3 months using the app
Logbase replied June 21, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our...

June 10, 2024

Very good customer service. They helped me instantly and helped to customize based on my needs.

Chocosis
Canada
2 months using the app
Logbase replied June 11, 2024

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

August 2, 2024

Very very helpful support team. I was assisted by Febin and he was very patient for a whole hour with me and helped me with setting up the app along with modifying my store settings based on my request. 10/10 customer service.

Heritage Bakwa
Brunei
About 2 hours using the app
Logbase replied August 7, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.