Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,022)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex delivery and shipping setups, including local delivery, pickup, and shipping options. Key features include setting order limits per slot, managing inventory with product-specific settings, and customizing delivery methods such as cut-off times and blackout dates. The app also supports multiple locations and allows customization of delivery days by zip/postal codes. Additionally, the responsive and effective customer support, offering quick issue resolution and personal assistance via live chat and Zoom, is frequently praised by merchants. This app is recognized for significantly enhancing operational efficiency and expanding market reach through detailed customization options and excellent support.

April 15, 2024

Janani helped me so much I really appreciate the customer service this app has provided

Traditions Meat Co.
United States
About 1 month using the app
Logbase replied April 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 20, 2024

Annie was a huge help!!!!!

Must be Ruff
United States
Over 1 year using the app
Logbase replied March 22, 2024

“We're really grateful and appreciate you taking the time to share your rating with us."

April 6, 2024

The help desk respond very quickly and have plenty of contact options and convenient times. They resolved my issue quickly and easily with also showing me other options so can navigate independently.
The app is great for what I need and is versatile so I have more flexibility with how I sell different products.

Mon Gateau Mansfield
Australia
3 months using the app
May 14, 2024

This App works as intended. Very quick to add to your site. Had a few issues setting it up correctly, however the live chat support were able to fix the issues in less than 15 minutes. Very helpful

Fitness Bento
Australia
About 8 hours using the app
Logbase replied May 15, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 9, 2024

The App looks really great in functionality. Service is also outstanding, I just had a call with Jeniffer who was super professional and kind. She helped me on the final set ups and checks and done a great work to get us up and running. Their plans are also very affordable for the great functionality they provide.

Would definitely recommend them!

Cinna Rolls
Spain
About 13 hours using the app
Logbase replied May 15, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 24, 2024

This app adds functionality we very much needed to our Shopify store. I have found the tutorials to be easy to follow and straightforward. Support is Amazing for this app. They always respond immediately which is impressive and never take more than a few minutes to resolve an issue. I would highly recommend this app if you are looking to do scheduled pickups and local deliveries.

The Fabulous Baking Co.
United States
5 days using the app
Logbase replied April 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 11, 2024

Nandini helped me a lot. She is very kind and friendly.

Destination shopping
Vietnam
27 days using the app
Logbase replied April 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 7, 2024

All my requests were actioned within minutes.The best customer service experience I have had in a while!

Therese Lum
Australia
About 1 month using the app
Logbase replied April 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited May 15, 2024

Quick response from the support in general. Vinduja resolved and issue in few minutes. Very helpful.

TheButchersShop
United Kingdom
About 2 months using the app
Logbase replied April 4, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 19, 2024

Support is really friendly and helpful. thank you

The Urban Kitchen
New Zealand
About 4 years using the app
Logbase replied February 29, 2024

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.