Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, efficient performance, and customizable delivery and pickup scheduling features. They appreciate its ability to set a local delivery radius and streamline the checkout process. The app's support team is praised for their quick problem-solving skills, offering assistance via chat and Zoom calls. Merchants also note its capability to resolve technical conflicts with other apps.

Edited May 11, 2023

Great service from Febin! thanks so much.
I was stuck with the delivery zipcodes, user could go on to the cart before picking a timeslot and Rahul was so kind to help me and fix it for me.

Crisol empanadas
Netherlands
8 days using the app
Logbase replied May 4, 2023

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

April 29, 2023

Great app. The customer service has been fantastic. Annie helped me tremendously with the app set up and was very friendly during the whole process.

Kathy's Floral Designs
United States
3 months using the app
Logbase replied April 29, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

June 4, 2023

Absolutely love this app and more importantly the support is amazing. Anytime I have a question the team is there to help. I've spoken with them twice now and both times they were very helpful. This last time I spoke with Veena and she was great. Highly Recommend.

Devoured Pet Food
United States
About 1 month using the app
Logbase replied June 4, 2023

Thank you so much for taking the time to leave us such a wonderful review. This means a lot to us. Please feel free to reach out to us if you have any queries. We will be happy to help you anytime.

May 30, 2023

Amazing customer service. They are so incredibly helpful and kind! I am a code free website designer and they made my job so much easier!

Zest Cakes
New Zealand
2 months using the app
Logbase replied May 30, 2023

Thank you so much for the kind review! Please feel free to reach us if you have any queries, we will be glad to assist you anytime.

January 2, 2023

Love the great customer service. Always quick to respond, super helpful and efficient. I've dealt with different people but they were always very knowledgeable.

NU Grocery
Canada
12 months using the app
December 28, 2022

The customer service team is amazing. I had a question and could use the free zoom assistance option. They fixed my problem within a day. Perfect.

www.freggie.nl
Netherlands
2 months using the app
October 13, 2022

I worked with Sudhan on the setup of the app and he was very helpful. They met with me multiple times to go over the setup and functionality of the app. He was very responsive to any questions. I would highly recommend the app and Sudhan.

St. Louis Cheese Boards, LLC
United States
3 days using the app
February 20, 2023

Amazing App and service provided.
Had a chat with Rahul, he solved my complex problem and exactly gave me website as per my requirements.
Highly recommend

FILOUS PATISSERIE
Australia
9 months using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

October 13, 2022

App does exactly as described and more! It is great! I needed some tech help.. A gentleman named "Sudhan" zoom called me, and fixed the issue, he was extremely knowledgeable and friendly. Highly recommended. Also give Sudhan a raise! :)

Vegicatessen Ltd
United Kingdom
14 days using the app
August 24, 2023

I wanted to streamline my check out process and Veena was incredible. In a quick zoom call she made all the corrections and now my check out process is beautiful! Thank you!!

Roots Refillery
Canada
Over 1 year using the app
Logbase replied August 25, 2023

Your review means a lot to us, and we wanted to express our sincere gratitude for the time and effort you took to leave us such a wonderful review. Knowing that you had a positive experience encourages us to keep striving for excellence in everything we do. Once again, thank you for your kind words, and we look forward to serving you in the future.