Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,061)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency in managing local deliveries, pickups, and shipping. It offers customization options like setting specific pickup times and blackout dates. Features such as order limits per slot and dynamic delivery rates are particularly beneficial. The app integrates seamlessly with Shopify and is noted for reliable performance and responsive customer support, available through multiple channels including live chat and Zoom.

Edited March 20, 2024

I can only say good things about this company! I had some tweaking to do before the app worked perfectly, but they came through with each and every request within 1 day! their customer service is available 20 hours a day, just amazing! plus the add really solved all my shipping issues that i had! 5 stars!

Blooms of Hawaii
United States
About 1 month using the app
Logbase replied March 6, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 14, 2024

Excellent service

IBS - Plateforme Clients
Senegal
7 months using the app
Logbase replied June 26, 2024

Thank you for taking the time to leave us a 5-star review. Your feedback is greatly appreciated and helps us continue to improve our service.

July 29, 2024

Annie was SO HELPFUL. Amazing support

Pocotein
Japan
About 2 hours using the app
Logbase replied July 30, 2024

“We're really grateful and appreciate you taking the time to share your rating with us."

Edited November 5, 2024

Great app and the assistance from Subi was incredible! She was super helpful and assisted me with all of my needs. Completely perfect, very happy with the service and will be contacting Subi again if I ever require more help with my Shopify

St. Louis
Australia
About 1 year using the app
Logbase replied January 29, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries; we will be glad to assist you!

May 31, 2024

Awesome support team! Jenifer is a great support staff member to work with to solve all the issues that our team faces.

Holly Days Nursery
United States
24 days using the app
August 5, 2024

Todo excelente!

Vitto
Argentina
4 months using the app
Logbase replied August 7, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 9, 2024

Great Support system. One of their support engineer named Veena jumped on a zoom call and fixed the problem for me. Thank you Veena!

KCART FL
United States
About 1 year using the app
Logbase replied April 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 1, 2024

Barath assited me

TheCloxet
South Africa
3 days using the app
Logbase replied August 7, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

January 16, 2024

Extremely important to receive a great customer support when needed. the entire team of Pickeasy always has been very responsive, but a very special shout out to Siva, for taking the time to walk me through the process and understand how to make things work.
It is very easy but you always need to be shown at least once. A BIG THANK YOU TO SIVA AND THE ENTIRE TEAM AT PICKEASY.

Frederic Loraschi Chocolate
United States
3 months using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

March 22, 2024

Jenifer was a star today in helping us set up our custom integrations of Pickeasy, with the support of her team. It seems like it's going to take care of all of our needs, in terms of calendar functionality. Thanks very much!

wheelersofchiswick
United Kingdom
3 months using the app
Logbase replied March 24, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.