Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

April 26, 2023

Tried another delivery/pick up app which was just okay. Decided to give this one a shot and let me tell you ... SO GLAD I TRIED THIS ONE! It literally does everything I need including different prep times for different products. It was pretty simple to get going, I just needed a couple of tweaks which support got done extremely fast. They knew and understood what I was talking about, fixed it in almost real time. This is the type of support I'm talking about!!!

Sinful Confections
United States
10 months using the app
Logbase replied April 26, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

November 18, 2023

Easy to use and great customer service support.

HANA x TOKI
Singapore
3 months using the app
Logbase replied November 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

November 13, 2023

Much easier than other apps I've used. Very responsive and solution based and the live chat is with a real person!

FablasIceCream
United Kingdom
7 days using the app
Logbase replied November 14, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

December 25, 2023

Great support recommend to try!

Dana's Breads
United States
About 9 hours using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

December 4, 2023

Kavishan is great person who helped me figure out all questions and setup the store very quick. Good job done. and thanks.

Panda Cuisine Place
Canada
About 1 hour using the app
Logbase replied December 5, 2023

We greatly appreciate you for taking the time to share your feedback with us. We are thrilled to hear about your positive experience with our product and service.

November 17, 2023

Great app with great support teams

Amy's Ice Creams
United States
Over 1 year using the app
Logbase replied November 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

October 31, 2023

Great app with a super responsive and helpful customer service team, I had initially booked a zoom call but the online team were so quick to help resolve an issue i will no longer need this.
A big thankyou to Annie for the fast and friendly help in resolving what turned out to be a simple fix issue

Skafferivarmland
Sweden
4 days using the app
Logbase replied November 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

November 11, 2023

Vindijua was a great help and took care of what I needed. I am looking forward to this app being great for my store!

Graze and Feast
United States
5 days using the app
Logbase replied November 20, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

September 3, 2023

Customer service from Kavishan was fabulous he help me set up my pick up option for my shopify store and other options on my checkout. i would definitely recommend this app.

Inu 'Otai
Australia
About 1 year using the app
Logbase replied September 4, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

June 12, 2023

This app is very helpful with my online business. I was having trouble setting up the pickup/delivery options and Kumar helped me figure it out with a free zoom meeting. He fixed the issues I was having and set up my checkout page so it's easier for my customers.

Elegant Impressions Bakery
United States
Over 2 years using the app
Logbase replied June 12, 2023

“We're really grateful and appreciate you taking the time to share your feedback with us."

Thank you so much