Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

July 19, 2023

App works great, and support is off the charts. Felbia was an awesome help today, one of several interactions I've had. It's a game changer for us, highly recommend it. We have a unique business and it still requires some work arounds, but overall I couldn't be more pleased.

Battery Roadie
United States
About 1 year using the app
Logbase replied July 21, 2023

Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.

August 5, 2023

Siva was AMAZING! I received the absolute best customer service I've every experienced before. And I'm a stickler for good customer service. He was patient with me, he provided customization to my shop upon request. I wish that I could hire Siva for all my Shopify applications. I don't usually write reviews which is a shame because as an entrepreneur, I know the value they offer to potential customers. Anyhow, do NOT hesitate to download this amazing app.

Zahra's Crown
United States
3 months using the app
Logbase replied August 8, 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

Edited January 29, 2024

This app is exceptional, and their support team is simply outstanding.
From seamless functionality to personalized assistance, they have surpassed all expectations. The app itself sure is still under development but you can tell your requirements to their support team and they will give you what you want. More power logbase team. I wish you all the best.Vinduja was amazing!

thanks a lot.

Heva Gifts
Malaysia
7 months using the app
Logbase replied June 29, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

August 24, 2023

I wanted to streamline my check out process and Veena was incredible. In a quick zoom call she made all the corrections and now my check out process is beautiful! Thank you!!

Roots Refillery
Canada
Over 1 year using the app
Logbase replied August 25, 2023

Your review means a lot to us, and we wanted to express our sincere gratitude for the time and effort you took to leave us such a wonderful review. Knowing that you had a positive experience encourages us to keep striving for excellence in everything we do. Once again, thank you for your kind words, and we look forward to serving you in the future.

October 30, 2023

The support team is amazing, in particular Ms. Vinduja who was so helpful and so patient to try and resolve the issues I had with setting up the app.

Thank you Vinduja.

Gardenia Greetings
New Zealand
19 days using the app
Logbase replied November 1, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 1, 2023

This app is exactly what I was looking for. Their customer support is so so good. A must have.

Lavanta Luxury
India
6 days using the app
Logbase replied November 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

April 26, 2023

Really helpful. So far so good, customer service is not always there, time zone problems maybe, and sometimes this app will conflict with other apps, please make like multi-discount app can not work together with this app

Canaan
United States
8 months using the app
Logbase replied April 26, 2023

We really appreciate your valuable time to share your rating with us. We will definitely take your feedback and suggestion for the future development of our app. Please feel free to reach out to us if you have any queries. We will be glad to assist you

November 15, 2023

This app helps to set up and track deliveries for our local produce. The advanced setting allow for specific details to be tailored. Febin was able to help set this up quickly and efficiently! It was quick to set up a meeting and program this app the way we needed.

Greens Gals
United States
1 day using the app
Logbase replied November 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

August 7, 2023

This app works great scheduling deliveries and allows me to easily control the schedule and calendar. I scheduled a meeting with them online and they helped me right away fix something for my website.

Flower Delivery Vancouver Washington
United States
2 months using the app
Logbase replied August 8, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

September 27, 2023

I absolutely recommend this app the customer service was so good the support agent was very patience and making everything on my site was working great before leaving. He answered all my questions and even stay on the line with me for over 1 hrs and 3o minutes with shopify customer service. Excellent service!!

Jes Cake & Co
United States
17 days using the app
Logbase replied September 29, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. We look forward to serving you again in the future!