Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,021)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex delivery and shipping setups, including local delivery, pickup, and shipping options. Key features include setting order limits per slot, managing inventory with product-specific settings, and customizing delivery methods such as cut-off times and blackout dates. The app also supports multiple locations and allows customization of delivery days by zip/postal codes. Additionally, the responsive and effective customer support, offering quick issue resolution and personal assistance via live chat and Zoom, is frequently praised by merchants. This app is recognized for significantly enhancing operational efficiency and expanding market reach through detailed customization options and excellent support.

September 9, 2024

Great feature with my Shopify store. Had some small issues getting some things set up but used the chat feature for assistance and they were more than helpful getting everything sorted quickly!

Rejuuv Juice Cleanses
Australia
10 months using the app
September 11, 2024

Great app. Great service. We’ve been using it for at least 2 years. Lately we had some bugs (which was in fact from a compatibility problem with another app) and it was rapidly fixed by the support team! Great job!

ladouceurduterroir
Canada
About 3 years using the app
August 24, 2024

A very useful and easy to use app to allow customers to choose pick ups days/times. Time slots can be as open or very narrow depending on what's needed.
Support is super quick to respond and help with or fix any issues.
Highly recommend

Sunshine Breads & More
Canada
6 months using the app
Logbase replied August 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 1, 2024

Bindu was very helpful! I had around 4 issues I needed help with. Unfortunately, 1 is beyond her control but for the rest of my questions, she was able to answer. Most importantly, she was very thorough and went above in beyond! She answered my questions and was 3 steps ahead in making sure everything is working fine. She was able to anticipate future needs and made it right for me immediately. Thank you so much!

Pasteleria Manila
Philippines
2 months using the app
September 10, 2024

The application works very well and is very useful. What's more, the various tutorials are comprehensive and explain the functionality well. The support team is also very efficient: they respond immediately, are very helpful and also open to hearing customers' needs so as to evaluate possible implementations to improve the app even more. Nothing to say, beautiful and functional!

L'AB DolceSalato
Italy
2 months using the app
August 6, 2024

We love pickeasy for our local pickup time app. Support is awesome! Jajanane was especially helpful with our issue.

Yew Dell Botanical Gardens
United States
Almost 4 years using the app
Logbase replied August 7, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 16, 2024

The support team was great and really helped us out. They provided the solution we needed, and their guidance made a big difference in improving the app. Everything worked smoothly thanks to their quick response. I definitely recommend their service!

Sugarmoo
United Arab Emirates
About 2 months using the app
September 2, 2024

Sudhan & Kavishan were great at fixing the issues right away and waiting whilst i was late they addressed every issue and solved it app does what it says on the tin thanks bith

Bees Brownies
United Kingdom
7 months using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 28, 2024

Sudhan was amazing with helping me set up my store and answered all of my inquiries. Thank you Sudhan!

Sweet Intuition
United States
Over 1 year using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

July 25, 2024

Their customer service is amazing. Every issue I have, they respond right away. I have even had zoom sessions to talk me through how to do things. Can not recommend this app enough, the team behind it is phenomenal!

OBX Snack Pack & Party
United States
3 months using the app
Logbase replied July 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.