Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing and scheduling deliveries and pickups, praising its user-friendly interface, customization options, and reliable performance. The support team is noted for their responsiveness and personalized assistance, with the live chat feature being particularly quick. The team's flexibility and willingness to provide individualized support, including video calls for setup and troubleshooting, are also highly praised.

October 18, 2023

As someone who gets overwhelmed with adding apps, Logbase have been amazing! A simple zoom meeting and it was set up by the end. Very informative. Thank you!

Alex and Moo
Australia
About 1 month using the app
November 7, 2023

I re-downloaded this app recently as I had changed my business model and needed an easier way to organise orders and set cutoff times. Pickeasy had an amazing service, where I was given a one-on-one session with one of their team members to help customise and personalise this app based on what I needed. Sid spent his Friday evening with me carefully going through each step and modifier, to customise my website. Couldn't have done it without him! I now no longer need to do anything manual with my orders, everything is stress-free with this customisation. Thanks so much Sid and Pickeasy!

Hole Foods Hong Kong
Hong Kong SAR
9 days using the app
Logbase replied November 8, 2023

Thank you so much for your kind words and for choosing Pickeasy! We truly appreciate your support and are here to assist you whenever you need us.

October 14, 2023

Amazing service and quick response to my request. Vindu was extremely helpful, would recommend this app to any shopify site owner.

Fisbruler
United States
3 months using the app
Logbase replied October 19, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

November 29, 2023

Great prompt, helpful and meaningful service. I just had a chat with Jenifer Logbase who kindly helped me to update my settings to achieve requested outcome, gave some good advise on top of that and was really patient. As we went, I have identified another unrelated issue and she has pointed me to the solution straight away.

Awesome job!

Floral Atelier Australia
Australia
14 days using the app
September 3, 2023

Customer service from Kavishan was fabulous he help me set up my pick up option for my shopify store and other options on my checkout. i would definitely recommend this app.

Inu 'Otai
Australia
About 1 year using the app
Logbase replied September 4, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

September 12, 2023

the team is amazing with solving the pick up and delivery problem. Vinduja has been amazing and very patient with my lack of it knowledge. great app, highly recommended.

I Love Butter
Australia
Over 2 years using the app
Logbase replied September 14, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

October 30, 2023

Rahul helped set up this app and it was wonderful. Super quick service and really helpful. He was able to sort out a problem I'd been struggling with for a while. Really really great service and very lovely guy!! would definitely recommend.

Red Lobster Gallery
United Kingdom
12 days using the app
Logbase replied November 5, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you anytime.

November 6, 2023

Great customer service! Answered and solved our problem within 10 mins.

Hand-Picked Flowers
New Zealand
Almost 2 years using the app
Logbase replied November 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

September 27, 2023

I absolutely recommend this app the customer service was so good the support agent was very patience and making everything on my site was working great before leaving. He answered all my questions and even stay on the line with me for over 1 hrs and 3o minutes with shopify customer service. Excellent service!!

Jes Cake & Co
United States
28 days using the app
Logbase replied September 29, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. We look forward to serving you again in the future!

October 10, 2023

Great app, excellent support. Barath and Rahul were both extremely helpful

The De Beauvoir Deli Co
United Kingdom
Almost 2 years using the app
Logbase replied October 13, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.