Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and scheduling capabilities. They appreciate the high level of customization, dynamic delivery rates, and the ability to manage multiple locations. The app's customer service is praised for its responsiveness and helpfulness. Merchants value the app's ability to streamline order fulfillment, manage inventory, and integrate with other platforms. Additional benefits include a live chat feature, detailed tutorials, and quick issue resolution.

December 22, 2023

Hands down the best service received from any app on Shopify we have used. Thank you for your help, guidance and support Sudhan. Appreciated!!!

Fabulous Flowers
South Africa
About 1 hour using the app
Logbase replied December 23, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited September 25, 2023

Great app and great support! Rahul provided dedicated and custom support for our needs and went out of his way to make sure we were taken care off. Thank you team!

Promoco DC
United States
About 2 years using the app
Logbase replied September 27, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

November 16, 2023

Febin was very helpful and understanding. We are glad to try this app and all the options it offers

GD Cakes
United States
21 days using the app
Logbase replied November 27, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

November 6, 2023

Great customer service! Answered and solved our problem within 10 mins.

Hand-Picked Flowers
New Zealand
Almost 2 years using the app
Logbase replied November 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

October 18, 2023

As someone who gets overwhelmed with adding apps, Logbase have been amazing! A simple zoom meeting and it was set up by the end. Very informative. Thank you!

Alex and Moo
Australia
About 1 month using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

Edited December 23, 2023

will recommend Rahul. he is good. Janani is great and helpful

Ji Mei Flower
Singapore
4 days using the app
Logbase replied December 25, 2023

Thank you so much for taking the time to share your feedback with us. Please feel free to reach us if you have any queries, we will be glad to assist you.

October 30, 2023

Rahul helped set up this app and it was wonderful. Super quick service and really helpful. He was able to sort out a problem I'd been struggling with for a while. Really really great service and very lovely guy!! would definitely recommend.

Red Lobster Gallery
United Kingdom
12 days using the app
Logbase replied November 5, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you anytime.

September 27, 2023

I had an excellent experience with Febin. I needed some help with the app and he jumped right in and took care of it for me. What an easy process. So thankful for his patience with me since I really had no idea what I was doing.

Razzle Dazzle Cupcakes
Canada
8 months using the app
Logbase replied September 28, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

June 12, 2023

This app is very helpful with my online business. I was having trouble setting up the pickup/delivery options and Kumar helped me figure it out with a free zoom meeting. He fixed the issues I was having and set up my checkout page so it's easier for my customers.

Elegant Impressions Bakery
United States
Over 2 years using the app
Logbase replied June 12, 2023

“We're really grateful and appreciate you taking the time to share your feedback with us."

Thank you so much

October 14, 2023

Amazing service and quick response to my request. Vindu was extremely helpful, would recommend this app to any shopify site owner.

Fisbruler
United States
3 months using the app
Logbase replied October 19, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.