Reviews (397)
The app has been great for my business. I just wish it allowed you to cancel and recreate a package, or create two in the first place and directly in the app, as customers sometimes change their mind, have multiple pacakges or, as it’s easy to select the wrong size by mistake.
Thanks for your review and the comments.
If you make a mistake or need to print a new label, you can reset the order in our app using Actions > Reset Order.
Unfortunately, Australia Post doesn't allow external apps to request a label refund if you need to cancel one, so you need to contact them to do that.
As for multiple parcels for a MyPost Business shipment, Australia Post doesn't have that facility.
However, we do have a workaround, so if you search our online help or reach out to our support team about multiple parcels per shipment, we can assist.
