Matrixify

Matrixify

Reviews (1,086)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
April 4, 2026

I've tried to export the product variants. But, it doesn't work.

Natuross
United States
42 minutes using the app
ITissible replied April 5, 2026

Hello!
Very sorry to hear that, but there is some issue with the data in your store, and so the Shopify API fails with the Internal Server Error when we try to read the data from your store. We have reported this issue to Shopify and are waiting for their response and a solution on their side.
Please, work with our Support on solving this, we are in between you and Shopify here - doing whatever we can.
Sometimes such issues happen, but in most cases Shopify can solve it by fixing the API issue.