Reviews (369)
I highly suggest to not to use this app.. if You dont want to waste your time and money please avoid this app.. I have been using it for past 45 days one day its incrase budget automatically to $30000k while i was sleeping i lost all my money now! and their customer service haha i tried to contact to them for past two weeks .. there is some ai reply only! i dont know how i can recover from this lose! please avoid this app! dont just see high review and fall for it .. ..
Hi,
We're sorry to hear that you had a frustrating experience.
After reviewing your account, we'd like to clarify a few important points:
1. Your campaigns were active for a total of 18 days, which is a relatively short period for the platform's optimization algorithms to gather sufficient data and deliver stable results.
2. We identified dozens of campaigns that you created - the system recommended to decrease this number to help improve performance. Unfortunately, these recommendations were not implemented.Our records do not show spending anywhere near the amount mentioned in your review.
3. Our support team reached out multiple times to offer assistance and review your account setup, but we did not receive a response.
4. Dozens of orders were generated due to the ads created and with the proper adjustments of the campaigns your results would have improved
We understand that advertising performance can be disappointing when results don't meet expectations, and we genuinely wanted to help optimize your campaigns.
Our team remains available and would be happy to review your account together and discuss any concerns regarding campaign setup, spend, and performance.Please feel free to contact us directly, and we'll do our best to assist.
The AdScale Team
