Upcharge Fees & Product Addons

Upcharge Fees & Product Addons

Reviews (153)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 9% of ratings are 1 stars
All reviews
May 23, 2026

The app worked for approximately 30 days, but then started glitching and stopped working. Support - which was initially very helpful - wasn't able to resolve in a timely manner. We lost hundreds of dollars in non-applied taxes and had to find an alternative immediately.

Candycopia
United States
About 2 months using the app
UC Lab LLC replied May 27, 2026

We are sincerely sorry for the frustration and financial loss this caused your business. We take full responsibility for letting you down.

I have just sent a direct email to your inbox with a personal apology and a compensation proposal to make things right. Please check your inbox so we can resolve this together.