Order & Product Fees

Order & Product Fees

by Mageworx

Add extra fees to increase your sales and average order value.

4.2 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    75% of ratings are 5 stars
  • 4 of 5 stars
    9% of ratings are 4 stars
    (8)
  • 3 of 5 stars
    1% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    7% of ratings are 2 stars
    (6)
  • 1 of 5 stars
    9% of ratings are 1 stars
    (8)

All reviews

1 - 10 of 91 reviews

Adelaide Central Market

The app is great and does exactly what i need it to do, plus the support team is stellar and have been a massive help. Highly recommend this app for your store.

Koozee Crazee

Excellent app... and even better customer service! Had an issue and they fixed it within 24 hours. Works great for all of our needs...

Geschmack braucht keinen Namen

The plugin works as it should, we use it to add a tax free deposit fee to our products. The support experience is very positive and prefessional.

Astral Grow

After searching through a bunch of apps, we finally found one that met all our needs! The team at Order & Product Fees were quick to respond and incredibly helpful. Very happy with the app!

Milly's Collection

the team are amazing, quick at responding and patient with their clients, even when we can get confused. the app is fantastic and i highly recommend it.

MCA Jewel Skills

Used the offered free installation service which was completed within a day. Communication and resolution of a couple of issues was excellent. This combined with very helpful answers to my questions makes this easy to recommend.

Kochen? Nein Danke!

Good app for all kinds of fees. The installation is a little tricky, but the customer support is very good and helps you very fast!!

Luxe Du Jour

Fantastic app, works great and really easy to use. Also support it top notch being quick to reply and provide support in any way possible

pink kangaroo yoga

I'm still being charged 9.98 after i uninstalled that app months ago!! I want a refund you scammers!!

Developer reply

January 17, 2021

Hello,

We are sorry you've faced difficulties with the app charge.

As we can see, you've uninstalled the app on January 5, not a month ago.

You are billed for the app subscription as part of Shopify's 30-day subscription billing period.

Make sure that you consider app billing cycles when you uninstall the app. Recurring app charges are generated the first time an app charge is approved, and then on the first day of an app's billing cycle. Because of this, a charge will appear on your bill even if you uninstall an app only a day or two after you install it.

We are not authorized to provide refunds directly because the app charge is part of a Shopify bill. You may address the Shopify support and issue a refund, we'll approve it from our end.

Have a great day.

Gear Here

I have been looking for an app like this for quite some time, Very glad I came across this app. Their Support helped me install it but some app was causing it to malfunction. It took 2 days for support to get back to me about why the app is not working but Angelika Trubko helped me to resolve the problem. The app does take a bit long to load and need improvement on that aspect further than that it is an awesome app and worth the monthly fee.

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