Overall rating
4.2
Counts per rating level
  • 74% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to easily add extra fees such as shipping and handling to orders. It's praised for its user-friendly interface, customization options, and positive impact on revenue and workflow. The support team is highly commended for their quick response and expertise. Merchants also value the app's reliability, speed, and feature of listing fees as separate items in the cart.

August 10, 2021

We use this app to add bottle/can deposits to our beer products in Shopify. We cannot say enough positive things about the incredible technical support that comes along with this stellar app. It does an amazing job, and when we run into a few technical issues, their team steps up to the plate immediately to help walk us through the solution.

Boxing Rock Brewing Co.
Canada
Over 2 years using the app
November 4, 2020

Just starting working with this app. Support team has been extremely helpful. Have not you explored it fully.

Sirius Natural Pet Foods
United States
Over 2 years using the app
Edited May 8, 2020

This app has saved me thousands of dollars by enabling me to create a product that is intended to cover the credit card transaction processing fee. When there were issues with the app, the development team resolved it in under 24 hours..

Fashion Bulk
United States
Over 2 years using the app
Mageworx replied May 11, 2020

Hello,

Thank you so much for this review. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers.

Feel free to get back to us if you have any questions or need our help. We will be happy to assist.

July 27, 2017

Exactly what we needed to collect online convenience fees for certain services that can be purchased in our store at a lower cost to us. The developers responded with a fix for a problem with tracking changes in the cart after the fee had been applied and now we're very happy with the additional options that this app gives us. Highly recommended if you have a retail store and want to encourage in-store purchases for local services.

The Golf Shop At Torrey Pines
United States
Over 2 years using the app
March 16, 2016

When 3M introduced a new premium Paint Protection Film product (ProSeries), we were looking for a way to offer the upgrade on all our kit products. Shopify limits variants to three, so this App saves a major rebuild of our site. Product Fee allows us to offer the upgrade. The option to upgrade appears when a kit is added to the shopping cart.

We found set up of the app rather complex, and there were some bugs to work out, but MageWorx took care of all the issues with prompt responses. They are easy to deal with, professional and follow through. Thanks again.

Nochip Paint Protection Film Products Usa
Canada
Over 2 years using the app
January 21, 2021

Fantastic app, works great and really easy to use. Also support it top notch being quick to reply and provide support in any way possible

Luxe Du Jour
Canada
Over 2 years using the app
December 17, 2019

I am using this app to add a rush fee to my checkout page. So far, I am loving it. It's great that the app can be installed for FREE while most companies charge for this. It's super easy to use and the Customer Service reps are amazingly fast, knowledgeable, and helpful. I look forward to using this feature and providing more options for my customers.

Petal Press Decor
United States
Over 2 years using the app
May 27, 2021

Excellent app... and even better customer service! Had an issue and they fixed it within 24 hours. Works great for all of our needs...

Koozee Crazee
United States
About 2 years using the app
November 6, 2018

Exactly what I was looking for to charge processing fees on my Event Products. Includes the ability to easily add IF statements to narrow in the product types to charge fees on with control over how to display that fee to the customer. Thanks!

werunthistown
United States
About 2 years using the app
November 25, 2019

We do not charge for shipping, but we do charge a flat packaging and handling fee. This app works GREAT for us. The staff has been helpful and quick to respond when needed. We have been using this app for a couple of years now with nothing but good results. I would not hesitate to recommend giving them a try, They've been great for us.

Frames for Portraits
United States
About 2 years using the app