UpCharge Fees Addons Surcharge

UpCharge Fees Addons Surcharge

Reviews (147)

Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to effectively add various surcharges and fees, enhancing pricing strategies and profitability. It supports multiple fee types such as flat rates and percentages, and allows customization based on customer group, country, or cart amount. Merchants note the app's proficiency in managing complex fee structures and its seamless integration with existing setups. The support team is frequently commended for their quick and effective assistance, ensuring smooth operation and integration in merchant stores.

September 27, 2021

There are lots of options for ways you can utilize this app and their support staff was fast to respond and very helpful.

Vantage Northeast
United States
Over 1 year using the app
Edited November 14, 2021

Update: Same fast and efficient service to reinstall the app when we updated our theme to Shopify 2.0. Used the offered free installation service which was completed within a day. Communication and resolution of a couple of issues was excellent. This combined with very helpful answers to my questions makes this easy to recommend.

MCA Jewel Skills
Canada
Over 1 year using the app
June 22, 2023

Does exactly what it is supposed to do. I had one small problem with the surcharge not being required for certain people, but their team fixed it promptly. Thank you!

Whole and Nourished Meal Delivery
United States
Over 1 year using the app
March 27, 2018

The app is great, works perfectly. A really helpful tool that fulfills all our needs. But the best of installing this app in our store was all the help we received from the support team. Extremely kind people, very committed and they helped us until everything was set up. Great support, for a great app! Keep the good work guys! Thanks so much!

Vivant Dolls
United States
Over 1 year using the app
July 25, 2018

It just works, and for that, we're thankful. It's highly customizable with every condition you could want to pick where and when the fees apply. But most impressive of all is the customer service. We had some issues with the initial setup, and they just took over and fixed it for us. Then we asked about moving the position of the order fee in the cart, and they just did it for us. Couldn't recommend them enough.

Cranky Concierge
United States
About 1 year using the app
Edited March 23, 2021

the team are amazing, quick at responding and patient with their clients, even when we can get confused. the app is fantastic and i highly recommend it.

Milly's Collection
Qatar
About 1 year using the app
May 3, 2021

The plugin works as it should, we use it to add a tax free deposit fee to our products. The support experience is very positive and prefessional.

Geschmack braucht keinen Namen
Germany
About 1 year using the app
June 22, 2022

Great app and cheap. Works perfect for what I needed and the support is on it! Super happy with this app and the team!

Flip Aquatics
United States
About 1 year using the app
October 29, 2016

Helpful support, and a very useful app.
Easy add ons and options for extra revenue.

Agentb
Australia
12 months using the app
January 13, 2021

I have been looking for an app like this for quite some time, Very glad I came across this app. Their Support helped me install it but some app was causing it to malfunction. It took 2 days for support to get back to me about why the app is not working but Angelika Trubko helped me to resolve the problem. The app does take a bit long to load and need improvement on that aspect further than that it is an awesome app and worth the monthly fee.

Gear Here
South Africa
11 months using the app