The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Exactly what I was looking for to charge processing fees on my Event Products. Includes the ability to easily add IF statements to narrow in the product types to charge fees on with control over how to display that fee to the customer. Thanks!
HMJ - Wholesale
Avoid this app. For every item fee you want to add it creates an entirely new/separate "product" that appears in your cart, which is unbelievably ugly and confusing to customers. So if you've got 10 actual products in your cart, you've also got 10 fee "items" in your cart, on the receipt/invoice, etc. It's a really poor way to go about adding item fees and it blows me away that anyone thought to create an app around it. Granted, it is probably this way due to their inability to do anything on the Checkout pages (Shopify rules), but its still a pretty awful.
It also creates an unbelievable number of products in your database. I only have 7 real products and I've already spent the last 15 minutes deleting, literally, hundreds of these things.
I'm giving this two stars because the support can be helpful. They did a good bit of customization for me, perhaps knowing how awful their app is, but in the end it just wasn't enough. I hired an expert who customized code in about 30 minutes that is lightyears beyond what this app does.
And while support can be helpful, if you're in the US, beware -- they're in Belarus and so the end of their day is 11am PST, if you're lucky. So unless you want to wake up at 3am every day to try to get this working, you have to wait 24 hours, usually, for a response to any question you have. Pretty painful stuff. We were glad to be rid of it.
Cedar and Moss
We use this app to add a cart fee during checkout. It works quite well and the support team is super responsive! I wish there was a little more opportunity for customization (our cart fee needs more details to describe it and there is a strict character limit). The cart fees work by generating products, which can seem a little confusing on the backend, but the benefit is that the cart fee shows up everywhere we need it to (work orders, confirmations, etc.). Overall would recommend this for a solution to cart fees and we have definitely seen this app pay for itself with the increased revenue.
This app helped us customize our fees upon checkout. We were able to combine a flat rate with a percentage of the order total very easily. We also have control of changing those rates and percentages in real time.
As for the service, it was fantastic. They made several customizations to make the app compatible with our site free of charge. Really appreciate the quick communication and follow through!
Photo Album Rescue
This app is great. We provide a somewhat niche service to our customers which requires us to have a little flexibility with how we charge our customers. This app provides just that. Customer service is friendly, quick, and extremely helpful. They were also very patient with us since we have very little understanding of coding and the technical side of Shopify in general. We would definitely recommend this app to any shop owners needing extra flexibility and freedom with charging their customers.
Love the app, if your not used to coding, I recommended you get these guys to install it for you. They will help you out no problem :)
Great customer service too! 5*
Terranea Resort Estore
We had some issues with the theme we are on pulling incorrect data on the cart page and can say that the support team came through huge for us. They were able to get in and clean up the code/styling to fix the issue and get the app working sat 100%. Thank you to Angelika and her team for helping us out and fixing the issue we were running into!
We used this app to add processing fees in our shop for 6 months. But it works on and off, some transaction it works some transaction it doesn't. Resulted in us losing significant portion of our margin.
This is a fraudulent offer, after a week requesting help for the installation, they tell me that their application only works in the Shopify store, but not in the purchase buttons that one inserts in their own website. This last I realized myself because their technical support did not have the slightest idea of why the product did not work. I do not recommend it.
It just works, and for that, we're thankful. It's highly customizable with every condition you could want to pick where and when the fees apply. But most impressive of all is the customer service. We had some issues with the initial setup, and they just took over and fixed it for us. Then we asked about moving the position of the order fee in the cart, and they just did it for us. Couldn't recommend them enough.