UpCharge Fees Addons Surcharge

UpCharge Fees Addons Surcharge

Reviews (147)

Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to effectively add various surcharges and fees, enhancing pricing strategies and profitability. It supports multiple fee types such as flat rates and percentages, and allows customization based on customer group, country, or cart amount. Merchants note the app's proficiency in managing complex fee structures and its seamless integration with existing setups. The support team is frequently commended for their quick and effective assistance, ensuring smooth operation and integration in merchant stores.

November 17, 2023

Very responsive and fast customer service team. App works great and we will keep using it for the long term. It is pretty much complicated what it does, but happy to see how great it works.

SinIntermediarios
Colombia
11 months using the app
February 5, 2018

After some issues in the beginning, the app now greatly improves my shop-usability, customer experience and profit margins! :-)
Especially noteworthy is the dedicated support team, which helped my install the fees and even fixed some issues in my shop along the way!
Keep it up! :-)

Joybrau
Germany
11 months using the app
Edited April 16, 2019

good support.......................................................................................:)

Drinkify
Germany
10 months using the app
Mageworx replied March 29, 2019

Thank you for your positive feedback! Reach out to us in case you have any requests or suggestions.

April 13, 2018

Great app, it does exactly what we needed. Tech support was right there to help us get it up and running right away.

Palletparty Org
United States
10 months using the app
November 28, 2022

We use this to add extra shipping fees for split shipments (we have a lot of pre-orders mixed with in-stock items). It works great, and we've been super impressed with their customer service. They helped fix some things on our cart so the app would work better and did a fantastic job!

Bushel & Peck Books
United States
10 months using the app
July 9, 2018

Save your company some money and increase you probability. This app is great! I added in my packing material as part of my cost to customers, so I don't have to eat the cost. I had a little problem figuring out the software programing, but support was great! They sprang into action and not only fix my problem, but made the browser update better. What to go guys!! I would highly recommend this software to help off set some of you cost a pass it to the customer.

Your Wine Cellars
United States
10 months using the app
Edited February 13, 2020

Really great work and App. Above all that you adapt the app for your customers so that everything works.

EVENMORE
Germany
8 months using the app
Edited November 23, 2016

What a great little app this is and fantastic support too.
It required a little tweak to make it do exactly what I needed - which the developer suggested and implemented very quickly.
Highly recommended!
www.absolutelypure.com

Abspure
United Kingdom
7 months using the app
October 22, 2018

This app is great. We provide a somewhat niche service to our customers which requires us to have a little flexibility with how we charge our customers. This app provides just that. Customer service is friendly, quick, and extremely helpful. They were also very patient with us since we have very little understanding of coding and the technical side of Shopify in general. We would definitely recommend this app to any shop owners needing extra flexibility and freedom with charging their customers.

Photo Album Rescue
United States
7 months using the app
Edited May 18, 2022

UPDATE:
working with customer service they were able to help me with my issue super quick which is dope, so I am happy now. Careful if you get Angie as a rep though she's got a bit of sass and will talk down to you, but other than that, it's good. ORIGINAL:
Be careful, this app could stop your add to cart button from working. Support cannot even figure out why, so I'm literally sitting here losing sales.

ecomprepnpack
United States
7 months using the app