Reviews (4,392)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
All reviews
May 24, 2026

I HAVE USED YOTPO FOR YEARS WITH MY OTHER STORES. REALLY DISSAPOINTED WITH THEIR POOR CUSTOMER SUPPORT.

BELLE & RUE
United States
12 months using the app
Yotpo replied July 8, 2026

Thank you for your feedback. We understand your concerns regarding the billing issue.

We previously reached out to review your case and discuss reimbursement for the period during which you were unable to use our service, but we have not yet received a response. We're still here and ready to assist whenever you're available.

We truly appreciate your honest feedback, as it helps us improve both our product and the support experience we provide.