Matrixify
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Reviews (1,270)
The pricing feels like a rip-off. The $20/month plan only covers 50 companies, and $50 only covers 500 companies per job. If you need more, you are pushed toward a $200/month plan. Now that Shopify has its own B2B company system, this pricing feels even harder to justify and feels like a quick cash grab.
The instructions are also confusing, especially for bulk linking, approving B2B companies, and merging company/customer data. It is not as simple as copying and pasting.
They also do not offer real-time chat with a real person, only AI support.
Hello,
We're sorry to hear about your experience. Matrixify's plan tiers are intentionally based on data volume, so smaller stores can stay on smaller, more affordable plans rather than the higher tiers. Human support is also fully available for all users alongside the AI assistant — you can reach a real person any time at support@matrixify.app.
We've already emailed you with more detail and would love to help with whichever specific step felt confusing. Please reply there or reach us at support@matrixify.app.
