Reviews (136)
App looks good on the onset, but don't expect any help from support with any issues as they simply send you link to their faq page by default and refuse to answer any questions you may have.
I have since found better supported faq App
Hi John,
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience with our support did not meet your expectations. After reviewing our conversation, we found that your question was related to adding FAQ content to a page, so we provided a direct link to the relevant section of our documentation as the quickest way to help.
That said, we understand that you may have been expecting more detailed guidance from us. We apologize if our response came across as dismissive, that was never our intention.
We genuinely value every customer and always strive to provide helpful and timely support. If you're still willing to give our app another try, we'd be happy to assist you personally and answer any questions you may have.
Thank you again for your honest feedback. It helps us improve both our product and our support experience.
Best regards,
Duke
