Easify Custom Product Options

Dear boss of Woodward Home,

We're sorry to hear that your experience didn't meet your expectations.

First of all, we'd like to sincerely thank you for using Easify Options since March and for giving our app a try during that time.

After reviewing your previous conversations with our team, we understand that your concern was related to product configuration and pricing behavior for custom dimensions and glass type selections. We recognize how frustrating it can be when the cart behavior does not match your expectations, especially for products with complex pricing and configuration logic.

Our team did spend considerable time investigating the issue and trying to identify the root cause based on your setup. While we regret that we weren't able to provide a solution that met your requirements, we appreciate the feedback you've shared, as it helps us continue improving both the product and our support process.

We're glad you've found an alternative solution that works for your business, and we genuinely appreciate the time you've spent with Easify over the past few months.

We wish you and your business continued success moving forward.

Best wishes,
Easify team