Reviews (387)
App no longer works and just gives a redirect link. Have yet for it to be fixed. Not sure what is going on with it but I have 0 access in admin to see data from customers.
We're sorry for the delay — your message was unfortunately caught in our spam filter, so it didn't reach our support team right away. That's on us, and we've since adjusted our spam filters to prevent this from happening again. We reached out to you directly by email earlier to get this resolved as quickly as possible.
The redirect you saw isn't a sign of a broader issue — it's tied to a configuration setting specific to your store, which our team can adjust directly. We're not seeing this affect other merchants.
We know losing access to your customer data, even temporarily, is a serious concern, and we're treating it that way. Please check your inbox (and spam folder) so we can get this fully resolved — we'll follow up here once it's confirmed working on your end.
