LangShop AI Language Translate
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Reviews (458)
The app translations were poor at the beginning, until the AI store context feature was implemented. After that, the translations were perfect for around 8–9 months.
Now, the translations sometimes work as expected and sometimes they don’t. This is mostly the case with metafield translations — they sometimes ignore the AI store context, and even glossary rules do not help.
I am convinced this is a bug in the app, but support claims it is caused by OpenAI ChatGPT 5.4. I find this very hard to believe, because the app is the one feeding the data to the OpenAI API. If I paste the same text directly into ChatGPT, it translates everything correctly.
The app currently seems very buggy. Metafield translations are unreliable, both with OpenAI and DeepL Pro, and in their current state they simply cannot be used on a live webshop. It is definitely a frustrating experience for us, and we are investigating our options.
And the support is definitely not 24/7. But that is the smallest issue I have.
Hello, GPerformance,
We are very sorry to hear that your recent experience with our app has been negative. We completely understand how frustrating this must be for you.
We want to apologize for any inconvenience this may have caused and assure you that we are committed to providing a better user experience.
We would like to investigate the inconsistencies in the translations of metafields and find the root cause of this behavior. We have sent you a message regarding this matter and would appreciate it if you could please get back to us with more details, so that our developers can address it properly.
Thank you for your understanding and patience. We hope to have the opportunity to provide you with a better experience!
Best regards,
LangShop team
