LangShop AI Language Translate
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Reviews (448)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its user-friendly interface and effective multilingual content management, ideal for global e-commerce expansion. They praise its integration with advanced translation services like DeepL and ChatGPT for accurate, culturally relevant translations. Features such as AI translations, glossary management, and dynamic content translation are noted for their seamless Shopify integration. The responsive customer support and customization options are also significant positives.
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Very unhappy with this app right now for three reasons:
1) Many translations failed in the last 17 days (probably more but I do not see older tasks!!!) and I never noticed because the app does not let you know. User experience -1000. Our customer happines also -1000.
2) I have been using langshop for quite a while now and their auto-translate feature does not work with duplicates. Also something no one tells you.
3) Dynamic translations feature is slowing down the site quite a bit. And customers can see the "live" translation which makes your shop look like a dropshipping store.
Hi BINS AND BOXES,
Thank you for sharing your detailed feedback. We’re sorry to hear about your experience and truly understand your frustration.
We appreciate the chance to clarify a few points and help resolve the issues you’ve encountered.
1) The status of each translation (completed or failed) can be viewed in the History section of the app. In most cases with OpenAI translations, the failures may be related to insufficient OpenAI credits. We’ve reached out to confirm this, but haven’t heard back yet.
If credits aren’t the cause, our developers will gladly investigate further to resolve it from our side.
2) Auto-sync is designed to translate only newly added products and collections automatically. Duplicated products already contain copied information (including translations), so they are not re-translated automatically.
We understand this can be confusing, so in the app and support documentation it's mentioned that newly added items can be translated this way.
3) Many dynamic translation rules can impact loading speed since these translations are rendered directly on the storefront. To reduce this effect, we recommend using dynamic text mainly for third-party app or custom content, while translating Shopify-native content directly in the backend through other sections of the app.
We truly appreciate your patience and detailed feedback. It helps us improve the app and better support our users.
Please feel free to reach out to our support team again so we can continue looking into your case and make sure everything works as expected for you.
Best regards,
Langshop team
Been using Langshop for about a year now. Their pricing is a bit above the market, HOWEVER, customer support is good. for example, they help me embed the switcher properly into the footer, other app does not support. Also, the UI is a lot smoother, and no HIDDEN FEE. Highly recommend.
Hello CAPELIN CREW team!
Thank you so much for taking the time to mention some of the LangShop features in your review!
We are delighted to hear that you were satisfied with the assistance provided by our support team. Should you require any further help in the future, please do not hesitate to reach out — we are always here to support you.
Best regards,
LangShop team
Amazing app and excellent customer support!
LangShop is an incredible app. Very easy to use and perfect for managing multilingual stores. The interface is intuitive, translations are smooth, and everything integrates seamlessly with Shopify. What really stands out is their customer service; fast, friendly, and always ready to help. Highly recommended for anyone looking to expand their store internationally!
Hi Happy Gentleman team!
We're absolutely thrilled that you love LangShop and appreciate your wonderful words about our support team!
We're always here to help—just reach out whenever you need us!
Best regards,
LangShop team
I was searching for a functional app for translation for very long. All of them had some big problems while using and the machine translation was not usable for website.
Luckily I found Langshop which works just perfect. It runs one 4 different language apps and its up to you to choose the one that works best for you. It has quick and very useful staff.
Very happy with it
Hi Van Roots,
Thank you so much for your wonderful feedback!
We're thrilled to hear that our app has made website translation easier and more effective for you.
If any questions arise or assistance needed, feel free to reach out to us anytime - we're glad to help!
Best regards,
Langshop team
The app is very bad for translations. Many many mistakes and they always will tell you that they are not in charge.
Same with their "Glossary" as a converting service. It doesn't work at all.
I wasted a whole year to tell them to fix the bad translations and all they do is to change the text manually.
They charge me extra with cumulative of hundreds dollars useless !!!
They do not agree to make any refund for no service they gave me.
Steer clear of this app, it’s pure danger!
Dea rלובן מור ,
We’re sorry to hear that you feel this way, but we would like to clarify several important points.
All translations in LangShop are performed by integrated translation engines — both standard and advanced — which we’ve explained multiple times in our conversations. The quality of translations fully depends on the chosen engine and the source text. Our support team has always communicated this respectfully and provided examples to help you achieve the best possible result.
Regarding the Glossary feature — it works correctly when used according to the provided instructions. Our agents have repeatedly explained and demonstrated how it functions, always in a polite and detailed manner. Unfortunately, you were not willing to cooperate or follow our guidance during these sessions, and some of your responses to our team were offensive, which we do not tolerate, but still continue to provide you with assistance.
As for billing — no extra charges were ever made beyond your active subscription. In fact, we offered you a considerable discount as a goodwill gesture and tried to find a fair resolution.
During our last correspondence, we once again assisted you with the app’s setup, but you chose not to continue the process. We’re still open to helping you and explaining every function step-by-step if you decide to cooperate constructively.
Please feel free to contact our support team again — we’ll be glad to assist you once more and ensure you get the best from LangShop.
LangShop Support Team
Very disappointed with the service. There is no support provided even for Unlimited plan subscribers. I have raised a critical bug more than 12 hours ago, yet to get any revert or even ETA on revert. If you are planning to spend $500/month then I would recommend NOT to choose LangShop
Hello Myntra International team
We're really sorry to hear about your negative experience.
The team takes your experience very seriously, and we recognize just how urgent this matter is. Please know that your issue has been given the highest priority on our end.
As soon as we had any update regarding ETA, we acted immediately—reaching out to you right away and providing you with a clear timeframe so you’d know exactly when to expect further updates on your situation.
Please accept our sincerely apologies for all the inconveniences. We appreciate your feedback. It helps us improve the app and better support our users.
Best regards,
LangShop team
Caleb was super helpful and quick in supporting me with an error in translation.
Hi belarteSTUDIO,
We appreciate your positive feedback!
It’s great to know that our support provided quick help with the translation issue. Thank you for taking the time to share your experience.
Should any other questions arise, feel free to reach out again.
Best regards,
Langshop team
LangShop is the best application in its class. It allows for bulk translations and lets us automate product translations with ease. Compared to other translation apps, this is a huge time saver. The few times when we needed to talk to their support, their live chat was always very helpful.
Hi minink team
Thank you for sharing your experience—it truly helps us improve.
We're delighted to hear that you're satisfied with both the app and our support service.
If our assistance will be needed, let us know!
Best regards,
LangShop team
I’ve tried other apps before, but they were way too complicated to bulk edit using Excel. Langhop is so much simpler and more intuitive, it really saves me a lot of time! I did have a small issue with syncing at first, but thanks to Diana from the support team, it was resolved quickly. Excellent app and great customer service!
Hi Dorina team!
Thank you for sharing your experience with LangShop and your kind words.
We’re delighted to know that LangShop made the bulk editing process easier and helped improve efficiency.
We also appreciate your kind recognition of our support.
We’re grateful for your trust in LangShop and look forward to continuing to support your success.
Kind regards,
LangShop team
After trying dozens of translation apps this functions the best. You can catch all the translation errors via glossary, the translations are smart and you can specify what exactly you need to translate (urls yes / no, etc)
Best translating app for us!
Hi Optics Spot!
Thank you for rating our app so highly! Your kind words mean a lot to us.
We will continue to do our best to provide a high-quality service!
If ever any questions arise, please let us know!
Best regards,
LangShop Team