LangShop AI Language Translate
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (455)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants praise this app for managing multilingual stores, aiding international expansion with seamless Shopify Markets integration. The flat pricing model and unlimited word translation are appreciated. AI integration ensures consistent brand voice, while bulk translation and glossary management are valued. It translates various elements without affecting site speed. The user-friendly interface and responsive support team are frequently commended for their quick problem-solving and dedication to customer success.
Refine
-
By rating
3年以上使用しています。操作のやり方や簡易な質問には早急に答えてくれて助かっています。
一方、アプリの不具合が多い。
1)「翻訳していないファイル」や「翻訳が中途になっているファイル」を選んでも、正しく表示されない。
2)作ったページのレイアウトが完全に崩壊します。これが一番の問題です。何度も発生しています。
3)問題があると開発に報告が行きますが、対処対応がとても遅い。問題のアプリを書きし続けることに疑問を感じています。
4)翻訳にはDeepLを使用していますが、翻訳内容としては問題ない。しかしレイアウトが壊されたとき標準の翻訳を使うと問題がない。非力な標準翻訳ではほぼ使えません。
5)他のアプリに切り替える検討をしているが、また一から学ぶのが面倒で放置している。
Hello, TC楽器 - TCGAKKI team!
Thank you for your valuable feedback! We are glad our support team was able to quickly reply to your inquiries.
And we are sorry to hear about the negative experiences you had with the app.
1) Could you please specify if filtering by the untranslated products produce results that are actually translated?
2) We understand how frustrating it can be. Advanced translation engines can conflict with the layout, which leads to issues. We are working on the improvement of the process, but it's a complex issue which is still being worked on.
3) We do our best to resolve technical issues as quickly as possible, but we understand sometimes it can interrupt a stable workflow, and we apologise for that.
4) As mentioned before, while advanced translation engines such as DeepL generally provide better translation quality, they can struggle with the technical symbols. OpenAI translation engine is usually better suited for translations that require preservation of the page layout.
5) We appreciate our customers greatly and are going to do our best to make a switch to a different app completely unnecessary!
We would be glad to resolve all of the aforementioned issues. A support agent has already reached out to you via email to assist with that.
Please feel free to reach out to us in case something else arises — the support team is available 24/7!
Best regards
LangShop Team
LangShop is the most flexible translation app we’ve used for Shopify.
Bulk translation works great, glossary support is solid, and it handles products, collections, pages, and SEO without issues. Perfect if you run multiple markets and want real control.
Support has also been quick and helpful. Worth it.
Hello Reyrr Athletics Team,
Thank you for such kind words! We're glad you took your time to explore the features LangShop provides, and are thrilled to hear you are satisfied with the support team's work!
Please don't hesitate to reach out in case any questions arise — we're always available through chat or email.
Best regards,
LangShop Team
The attention was great! Caleb helped me resolve my issue in seconds 10/10
Hello, Vitruve Store team!
Thank you for the feedback! We're glad you are satisfied with the app, and are especially happy to hear the support team (Caleb in particular) is performing so well!
Don't hesitate to reach out if you have any questions or issues again — we are available 24/7 via chat or email.
Best regards,
LangShop Team
Great customer service! Thanks to Caleb for helping me so quickly with our issue.
Hello Doulton Water Filters Limited Team!
Thank you for taking the time to share your feedback.
We truly appreciate it — it helps us improve and grow.
Our support team is always ready to assist you at any time.
If you have any questions, please feel free to reach out.
Kind regards,
LangShop team
I have missing part of page translations. And it's not clear when my issue will be resolved. Everything used to work up until past year. But apparently not anymore.
Hello le Thé Chic team
Thank you for your honest review.
We understand your disappointment and value your feedback.
Please let me assure you that the dev team is working on the mentioned issue. We put your issue on high priority. As soon as we receive updates on your issue, we'll reach out to you immediately.
If any questions arise, please feel free to reach out to us
Best regards,
LangShop team
very happy with the support i got following a problem carrying out a task @caleb
Quick and friendly and most importantly it worked
thank you
Hello The Wolf Club Team,
Thank you for taking the time to provide feedback! We're glad to hear the problem you had was resolved and appreciate the kind words for the support team, Caleb in particular!
In case something else comes up or you have any questions our team is always there to help, so don't hesitate to reach out!
Best regards,
LangShop Team
We’ve been using LangShop for a few weeks now and it has been a great experience so far. The app is very user-friendly and easy to work with, which made the transition smooth from the start.
What we like the most is that LangShop works together with Shopify Translate & Adapt, something not many apps support. This makes managing translations much more flexible and efficient. The translation quality is very good, and we personally use the OpenAI integration, which was incredibly easy to connect and saves a lot of time.
The onboarding process was also excellent. Sofiya provided clear explanations, guided us through everything step by step, and made sure there was enough room to ask questions. Whenever we have questions, support is easy to reach and very helpful.
Overall, we are very satisfied and will definitely continue using this app. After a long search, it’s great to finally have a translation app that truly works well. we’re very happy to have found this one.
Hi Charlie's Fishing team!
Thank you so much for taking the time to leave valuable feedback!
We're happy to hear LangShop's flexibility and translation quality met your expectations, and even happier to know our support team provided all the assistance you needed!
Please do not hesitate to reach out if you have any questions — the support team is always available through chat or email!
Best regards,
LangShop team
The number of glossary rules is too low for the most plans. You have to pay $500 a month to get unlimited
Hello, Dear Stoy!
Thank you for your feedback on Glossary feature!
We understand that glossary rules can be an important part of managing translations effectively and we are very sorry that the limit offered does not meet your needs completely.
Our support team is widely opened to review your current setup and suggest possible options to improve your glossary usage within the existing subscription.
Please feel free to reach out to us anytime — we’re always glad to help!
Best regards
LangShop Team
Very unhappy with this app right now for three reasons:
1) Many translations failed in the last 17 days (probably more but I do not see older tasks!!!) and I never noticed because the app does not let you know. User experience -1000. Our customer happines also -1000.
2) I have been using langshop for quite a while now and their auto-translate feature does not work with duplicates. Also something no one tells you.
3) Dynamic translations feature is slowing down the site quite a bit. And customers can see the "live" translation which makes your shop look like a dropshipping store.
Hi BINS AND BOXES,
Thank you for sharing your detailed feedback. We’re sorry to hear about your experience and truly understand your frustration.
We appreciate the chance to clarify a few points and help resolve the issues you’ve encountered.
1) The status of each translation (completed or failed) can be viewed in the History section of the app. In most cases with OpenAI translations, the failures may be related to insufficient OpenAI credits. We’ve reached out to confirm this, but haven’t heard back yet.
If credits aren’t the cause, our developers will gladly investigate further to resolve it from our side.
2) Auto-sync is designed to translate only newly added products and collections automatically. Duplicated products already contain copied information (including translations), so they are not re-translated automatically.
We understand this can be confusing, so in the app and support documentation it's mentioned that newly added items can be translated this way.
3) Many dynamic translation rules can impact loading speed since these translations are rendered directly on the storefront. To reduce this effect, we recommend using dynamic text mainly for third-party app or custom content, while translating Shopify-native content directly in the backend through other sections of the app.
We truly appreciate your patience and detailed feedback. It helps us improve the app and better support our users.
Please feel free to reach out to our support team again so we can continue looking into your case and make sure everything works as expected for you.
Best regards,
Langshop team
The switcher is not fit for any shop. It's ugly and not in line with a premium shop. The translation is literal. It must be done manual.
A lot of items not translated or partially translated.
Many translation failed and I had to do a lot of manual work.
Not to mention the support. It has been absolutely unsupportive. They keep giving me link to read, without sorting out any issue.
I am absolutely appalled how shopify doesn't run due diligence on the app they promotes.
Hello PurrEmbassy,
We're really sorry to hear about your negative experience.
We would like to clarify that by sharing the guide link we intended to provide step-by-step instructions on how to customize the switcher and use the Glossary rules feature, which can help fix translations that appeared to be inaccurate.
We’d love to find a solution that works for you, so we reached out to discuss the issues you mentioned. Please check your email and let us know your thoughts.
Best regards,
LangShop team
