Reviews (390)
IT IS A SCAM!!! ALL ABOVE THEIR RESPONSE IS A LIE!
- NEVER received any emails from this company
- refund offered of $25 when charge $455
- no sales generated using their features
- online sales revenue nothing to do with their charges and app features.
-invoices does not have any basic payments breackdowns.
They overcharge and their invoice charges does not have any breakdown with associated orders. Customer service are not responding clear to basic questions. They charge us more then $500 a month without explanation + overcharge for monthly subscription.
We had to dispute all unauthorized charges by this scam app.
More your store make monthly sales, they will charge you more. Any order was not completed using their app tracking.
There are same apps that charge $4.99 monthly flat fee for the same features.
We’re sorry for the confusion.
LimeSpot has been serving your store on a grandfathered Pay as You Grow plan for years, which is based on the LimeSpot-driven revenues. The LimeSpot analytics dashboard shows $20,396 driven revenue since January 2026, which maps to ~$500 charges (2.5% * $20k). LimeSpot dashboard also shows the granular order information for the driven revenue.
You downgraded your plan mid June 2026, to Turbo, which does not include the full analytics features, therefore you were not able to see the order numbers after switching.
Our team offered you a generous refund for the last billing period as a sign of goodwill, and also provided you with snapshots from the analytics, but unfortunately our emails were never viewed from your side and we did not receive your response.
As a long-time customer, we appreciate your business and want to make sure this is resolved properly. Please check your mailbox for the emails that were sent to you on June 26-27 and reply accordingly. We look forward to working with you to make this right.
