Bundle & Upsell AI ‑ LimeSpot

Bundle & Upsell AI ‑ LimeSpot

Reviews (508)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions, sales, and product visibility through AI-driven recommendations like "frequently bought together" and upsell/cross-sell options. It's praised for its easy installation, user-friendly interface, and fast page loading. Detailed analytics help in making data-driven decisions, and customer support is noted for being responsive and aiding in seamless customization.

December 16, 2025

Working with Limespot for a couple months now. I like that there are always room for us to do some customization. Very good support team. Shout out to Rodolfo!

Aurum Brothers
Netherlands
5 months using the app
October 9, 2025

Rodolfo is simply the best customer / technical support agent I have ever had the pleasure of working with. Amazing.

United States Flag Store
United States
5 months using the app
July 25, 2025

LimeSpot has been nothing short of exceptional. From day one, Majid and his team have delivered a level of customer service that’s honestly rare in this space—responsive, proactive, and just genuinely helpful.

They took care of the setup, made sure everything was dialed in, and didn’t miss a beat. What stood out most was how they made the tech feel simple, and the support feel personal. But here’s the real kicker—the results. Absolute game-changer. Way beyond what I expected. Conversions are up, engagement is up, and I can confidently say LimeSpot is one of the smartest decisions we’ve made for our store.

If you're on the fence, don't be. The app works, the support is world-class, and the ROI speaks for itself.

Heels N Spurs
United States
About 2 months using the app
July 16, 2025

Installing LimeSpot was quick and easy. The onboarding process was intuitive, and it was easy to get everything up and running. The app began suggesting relevant product recommendations right away, which was great to see! What really stood out, though, was the support team—they were incredibly responsive and helpful whenever I had a question. Overall, it’s a great tool for boosting engagement and sales.

SISTAIN
United States
16 days using the app
Edited November 24, 2025

11/24/2025: We have all hands on deck for this issue. After many conversations, the issue is starting to become clearer. This has been a big challenge for all parties, from Payment processors to LimeSpot to The Abbey.
Lessons learned so far. Test all systems earlier in the year (September) to make sure they function in the Holiday Season.
Will this kill my season? No, it will not. This old guy has workarounds. I hate using that word!

11/15/2025: Ok the old guy here "64 years young" just ran a full deep scan and the finding are in your inbox. 2 1/2 hours of work VS 2 days? Its your exstention! Option are on my report in your inbox.

11/14/2025 It appears to me that, like most ecoms, they lose their customer touch.
I have been dealing with an issue for 24 hours now and to no avail.
After all these years (10 to 12) I have to write this type of review.
Get back in the game, folks.
Everything on this App works great, but stay away from the post-purchase Offers!
Send a engineer or a coder. Some time issues are larger than your technical support team!
Pissed would be an understatement!

Another project "completed"!
I think we have been running this App for 8 or 10 years now. We have gone through many different theme projects together.
Good job on the last project. Keep up the good work.
Cheers
The Abbey Collection

The Abbey Collection
Canada
Over 8 years using the app
LimeSpot replied July 31, 2023

Your continued use of our app and your positive feedback is incredibly uplifting! We can't thank you enough for sharing your positive experience with others.

February 24, 2025

Amazing customer experience. Really helped us with applying changes and also the ML algorithm on the product recommendations is really good.

Chalkys.com
United Kingdom
About 1 year using the app
April 1, 2025

WORST APP EVER. Almost criminal how bad it is. The product is terrible, super long load times. We asked for custom work which was included in the plan. The customer service and response time was terrible. I wrote a negative review to get customer service to respond. The company responded and refused to do the custom work until I removed my 1 star review at the request of the CEO. I removed my review and they did the work but the load times were still garbage. We never really got the app live and they charged us $10,000 for one month. BEWARE BEWARE BEWARE. This company manipulates reviews and is terrible. I've never been more excited to uninstall an app. BYEEEE

KITSCH
United States
7 months using the app
LimeSpot replied April 7, 2025

We’re sorry your experience didn’t meet expectations and value all feedback. Let’s address some inaccuracies:
- Your claim of “super long load times” doesn’t align with our sub-100ms response times in your target market (US), which we shared with your developer via email while we were troubleshooting their individual workstation issue.
- Your claim that custom work was included is inaccurate — You signed up on a self-serve plan and did not provide us with your requirement when we asked. You only shared your actual request after leaving us a preemptive 1* review.
- Your claim the app “never went live” overlooks the few weeks it was live on your website driving over $30k in additional revenue (stats available).
- Your claim we charged $10k is materially false; no such charge happened.

You admitted using a negative review “to get customer service to respond” — a tactic to pressure us. We supported you regardless. Our goal is to provide value, not play review games.

We wish you the best.

August 4, 2025

LimeSpot service has been exceptional! The support team is incredibly fast and solid. The service is extreamly easy to use, we were able to integrate LimeSpot in less than 24 hours thanks to the LimeSpot Team.

LimeSpot team took care of the integration and set up, they also covered all our doubts.

Reuse Chile
Chile
5 days using the app
July 5, 2025

Rodolfo has been an amazing support!
Lime spot itself is a great and rich app; support team members like Rodolfo; make it super easy and simple to understand.

Very happy with his service and the app itself.

Exult Planet
United Arab Emirates
14 days using the app
Edited October 23, 2025

RODOLFO was amazing help and provided top level Customer Service.

Team Fan Cave

Teamfancave
United States
Over 9 years using the app