Reviews (54)
Yoycol is HORRIBLE!
Trust me when I say that I give everyone a chance, but Yoycol is truly horrible. Their print quality vs the artwork sent was 100% different. the print quality of the graphics on the shirts I received was blurry and very distorted. The artwork sent was a super high quality image and what they shipped me looked like a kid painted it in watercolors. I tried to get them to fix the issue but all they could say is "it looks fine and here's a $50 coupon for your trouble" after weeks of back and forth. a coupon is useless if they can't even get this order right. My suggestion is don't get any kind of printed fabric from them at all, it will look very distorted and muddy, and if there is any text on it, then it will be very unreadable!
Dear valued customer,
Thank you for taking the time to share your feedback. We are truly sorry to hear that the printed shirts you received did not meet your expectations, especially regarding the clarity, distortion, and overall print result compared with the artwork you provided.
We understand how important accurate print quality is, particularly when detailed graphics or text are involved. After reviewing your case, our customer service team has already processed a refund for this order as a resolution. We are sorry that the original solution offered did not feel satisfactory, and we appreciate you bringing this concern to our attention.
At Yoycol, product quality and customer support are both very important to us. Feedback like this is taken seriously, and we will continue reviewing our printing and quality-check processes to better identify issues related to image clarity, fabric printing performance, and artwork reproduction before orders are shipped.
We regret that this experience did not reflect the standard we aim to provide. Thank you again for your feedback, and we sincerely hope to have the opportunity to serve you better in the future.
Best regards,
Yoycol Support Team
