Reviews (64)
Overall rating
2.4
July 7, 2026
Extremely disappointing support. Long response times, missed meetings, and our point of contact stopped responding altogether. We couldn't rely on them for our business and decided to move elsewhere.
Chicago Sky Online Store by Campus Customs
United States
14 days using the app
TaxJar replied
August 10, 2026
Hi there,
Thank you for taking the time to provide your honest feedback regarding TaxJar. I’m sorry to hear you had issues with getting customer support from our team.
At TaxJar, we always want to put our customers first, and I apologize that in your experience we fell short on that promise. I’m sharing your feedback with our team so they can ensure this issue does not happen again in the future.
If you’d like to talk more, please feel free to reach out to marketing@taxjar.com. Thanks again for the feedback.
TaxJar
