Reviews (707)
This app is the WORST ... I have almost never had the experience of the app working when I need it to. I pay $20 a month for an app that fails to load EVER and I can't cancel it because I can't even see how many outstanding credits there are. I would prefer at this point, to issue gift cards to anyone who has a credit with me through Rise but I can't find them. DO NOT INSTALL
Hi there, I’m Itay, the Support Lead here at Rise.ai. I see you're using Rise.ai for several years, and I want to ensure your long-term experience with us reflects the high standards we strive for.
I couldn't find any recent support tickets in our system regarding the loading issues you mentioned, so I have already reached out to you directly via email.
I am also more than happy to jump on a call to help you access your outstanding store credits. For quick reference, your dashboard is easily accessible right from your Shopify admin Apps section.
App stability and dedicated support are our top priorities, and we are completely committed to getting this sorted out for you.
