Reviews (6,284)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
July 17, 2026

Outstanding customer support!

I had a very difficult issue with an order that couldn't be placed through the API. The support team was incredibly patient, professional, and responsive throughout the entire process. They carefully investigated the problem, identified the root cause, guided me through the required authorization steps, and finally managed to place the order successfully.

Special thanks to Holly for the excellent assistance and dedication. She stayed with me until the issue was completely resolved instead of giving generic answers.

This level of support gives me a lot of confidence to continue growing my Shopify dropshipping business with DSers. Highly recommended!

GreekIron
Mexico
About 1 month using the app
DSers replied September 15, 2026

Hi GreekIron,

Thank you so much for sharing your great experience with us! 😊

We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Holly — we’re glad to know that his support made your experience better.

Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.

If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!