Reviews (6,290)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
July 20, 2026

It’s terrible. I accidentally subscribed—there was a free trial period, so I cancelled immediately—but the cancellation didn't go through. I was forced to wait for the charge to process before applying for a refund, and even after contacting support to request one, I still ended up being charged $10.

Nexa Leash
China
5 months using the app
DSers replied September 14, 2026

Hi Nexa Leash,

We’re sorry to hear about your experience and we understand your concerns regarding the unexpected charge.

We’d like to look into this further and help clarify what happened with your subscription and refund request. However, we’ll need some account details to check the specific situation.

Please feel free to contact our support team at support@dserspro.com , or reach out to us via our official Facebook page:
https://www.facebook.com/DSersOfficial/

Our team will be happy to review your case and assist you further. We appreciate you bringing this to our attention and hope we can help resolve this for you soon.

Best regards,
DSers Support Team