BOGOS: Free Gift Bundle Upsell
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Reviews (4,333)
The app caused the worst bug ever. It messed up the currencies we have on the store, which created a huge opportunity for us to lose revenue. After fixing the bug, we couldn't add the bundle to the cart until we reloaded the page. It's so frustrating and has damaged our sales because we are running ads to these bundle pages. Other bundle types are terrible too, for example the buy X get 1 free (the cheapest).
Dear Neil,
We’re very sorry to hear about the disruption this caused to your store and campaigns. Our team would like to investigate your case thoroughly, especially the multi-currency behavior and the cart interaction after the initial fix, so we can identify exactly what happened and prevent it from recurring. Would you mind checking your mailbox
neil@cabinzero.com then reply to us?
We take feedback like this seriously and hope we can earn back your trust.
Sincerely,
Zee - BOGOS Customer Support Lead
