Reviews (331)
Overall rating
4.1
Edited August 13, 2026
It worked well at first, but now I have a hard time getting someone to reply to my email. I can no longer login so I had to remove it from my store.
Edit: They reached out and everything is fixed. Thanks
Southern Belle Remix
United States
Almost 6 years using the app
RouteApp LLC replied
August 12, 2026
Hi there! Adam here from Route. Six years is a long time to trust us with your post-purchase experience, and we clearly dropped the ball at the end of it. You shouldn't have had to wait on an email to get back into your own account.
The access issue is fixed on our side, and I've emailed you directly so we can make this right. We've also identified the cause of the issue and working on a fix.
Best Regards,
Adam Casper
