Reviews (309)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
August 17, 2026

Customer service from Chaty has been absolutely amazing!
Very helpful and make sure I have everything I need.

We have WhatsApp, Email and Phone on our website and they have been very useful. I was a little annoyed when the cycle stopped mid month, but I've realised that is due to being on the free plan. (the amount of visitors could be a little higher seeing as it has nothing to do with the amount of clicks on the widget)

Overall a brilliant app! Highly recommend!

Sandringham Mobility
United Kingdom
4 months using the app
Premio replied August 29, 2026

Thank you so much for the great feedback! We're really happy to hear that Chaty has been useful and that you've had a great experience with our support team.

We also appreciate your feedback about the visitor limit on the free plan and will definitely keep it in mind.

We’d love to know what we could improve to turn your 4-star experience into a 5-star one. Your feedback would really help us!