Reviews (210)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer interaction and engagement on their websites, often leading to increased conversions. It supports multiple communication channels like WhatsApp, Messenger, and Instagram, and offers customization options for chat button appearance and placement. The app operates smoothly without slowing down websites and includes real-time reporting. Customer support is praised for its responsiveness and effectiveness. The free plan offers substantial value.

November 12, 2025

Chaty is a truly great app. Helps you to react instantly to visitors to your on-line store. Thus, it helps to convert visitors to clients. It is equally useful for both: one-man-store and large on-line store with extended customer support team. I recommend Chaty for anyone who want to amplify the efficiency of their on-line store.

Canada Masonry Heater Kits
Canada
22 days using the app
Edited November 16, 2025

I had a problem with the app regarding a specific thing, support got back to me and explained how to fix the issue. Quality service, recommend

Loopi
Israel
Over 2 years using the app
December 27, 2025

this is a great sapp to attract more clients

Guilt Free Organic
Pakistan
About 2 months using the app
November 18, 2025

esta excelente la app pero dejo de funcionar y se desinstalo solita.

Calenbi Joyería
Mexico
3 months using the app
December 2, 2025

The application is straightforward to install, and the support team provides prompt assistance. It also functions effectively under the free plan.

Ashley Furniture - Brunei
Brunei
39 minutes using the app
September 9, 2025

great

Pebble Stones
Mexico
About 2 months using the app
August 27, 2025

I use the Chaty widget for WhatsApp on my online store.The effect is very good. It makes communication with customers more convenient and easier to close orders.

MaggieFrame
Hong Kong SAR
2 days using the app
July 30, 2025

All I want to say is a heartfelt thank you for your outstanding support, quick responses, and everything you do for your users.

I use the Chaty plugin on both my official website and now here on my Shopify store, and I couldn't ask for a better service. You've truly earned my full trust.

Many thanks to the entire Chaty team — you're doing an amazing job

بودكاست الملتقى
Saudi Arabia
About 2 hours using the app
September 23, 2025

The style is quite good, the feedback and problem-solving are also very fast, and the experience is good. It mainly supports code injection, which solves a big problem for me. Other chat apps on Shopify do not have this feature.

JoyArti
United States
39 minutes using the app
September 24, 2025

good

Framorist
Pakistan
About 23 hours using the app