Reviews (237)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its quick setup, user-friendly interface, and responsive customer support. It offers extensive customization options and supports multiple messaging platforms like WhatsApp, Messenger, and Instagram, boosting customer engagement and conversions. The app is noted for its smooth performance and valuable analytics, providing insights into customer interactions. Merchants find it offers excellent value, with effective features even on the free plan.

January 23, 2026

This app allows for direct configuration of the portal, style customization, and is simple to use. Now I can chat with my clients on Instagram and Messenger via Chaty. I was able to use it fluently in just half an hour. Fantastic!

Sobot Demo: 3C Digital and Home Appliance
Singapore
Over 1 year using the app
February 24, 2026

Very helpful support. Easy app to set up. My customers like I have the chaty/whatsapp on my website. Recommend!

Spinely
Australia
4 months using the app
November 12, 2025

Chaty is a truly great app. Helps you to react instantly to visitors to your on-line store. Thus, it helps to convert visitors to clients. It is equally useful for both: one-man-store and large on-line store with extended customer support team. I recommend Chaty for anyone who want to amplify the efficiency of their on-line store.

Canada Masonry Heater Kits
Canada
22 days using the app
Edited November 16, 2025

I had a problem with the app regarding a specific thing, support got back to me and explained how to fix the issue. Quality service, recommend

Loopi
Israel
Over 2 years using the app
February 27, 2026

I’m really impressed with the Chat and WhatsApp support. The response was super quick and very helpful. I got clear answers to all my questions without any delay.

The chat button made it so easy to connect instantly, and WhatsApp support felt very convenient and personal. The team was polite, professional, and supportive throughout.

Such smooth customer service truly builds trust. Very happy with the experience.

Moonlit Haven
Bangladesh
About 1 hour using the app
January 8, 2026

Excellent app and great support. The setup was smooth, and the widget works exactly as expected. Karina was incredibly helpful and responsive — she made the whole process easy. Highly recommended.

Zen Create
South Africa
About 1 hour using the app
Edited November 24, 2025

I really like this app. It’s simple, clean, and works exactly the way I need.
The setup was easy, and everything runs smoothly without any problems.
Compared to many other apps I tried, this one works faster and feels more reliable.
The features are practical, and the overall experience is very user-friendly.
I appreciate how well the app is designed — it saves me time and makes my store management easier.
Highly recommended for anyone looking for a smooth and effective solution.

🛡️ Freaxy.com
United Kingdom
2 months using the app
December 27, 2025

this is a great sapp to attract more clients

Guilt Free Organic
Pakistan
About 2 months using the app
January 27, 2026

good app for my site and great support

SkinVital Clinic
United Kingdom
11 days using the app
February 24, 2026

Great App ! the team is answering extremely quickly to every questions you ask. Its pretty customisable, and easy to set up.

Bellemoon
France
8 days using the app