Reviews (227)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through enhanced communication. It's easy to set up, supports multiple messaging platforms, and offers customizable design options. The app operates smoothly without slowing down websites, and the support team is noted for their quick and effective responses. Merchants value its comprehensive features and robust performance, making it suitable for both small and large e-commerce platforms.

January 23, 2026

This app allows for direct configuration of the portal, style customization, and is simple to use. Now I can chat with my clients on Instagram and Messenger via Chaty. I was able to use it fluently in just half an hour. Fantastic!

Sobot Demo: 3C Digital and Home Appliance
Singapore
Over 1 year using the app
November 12, 2025

Chaty is a truly great app. Helps you to react instantly to visitors to your on-line store. Thus, it helps to convert visitors to clients. It is equally useful for both: one-man-store and large on-line store with extended customer support team. I recommend Chaty for anyone who want to amplify the efficiency of their on-line store.

Canada Masonry Heater Kits
Canada
22 days using the app
Edited November 16, 2025

I had a problem with the app regarding a specific thing, support got back to me and explained how to fix the issue. Quality service, recommend

Loopi
Israel
Over 2 years using the app
Edited November 24, 2025

I really like this app. It’s simple, clean, and works exactly the way I need.
The setup was easy, and everything runs smoothly without any problems.
Compared to many other apps I tried, this one works faster and feels more reliable.
The features are practical, and the overall experience is very user-friendly.
I appreciate how well the app is designed — it saves me time and makes my store management easier.
Highly recommended for anyone looking for a smooth and effective solution.

🛡️ Freaxy.com
United Kingdom
2 months using the app
January 8, 2026

Excellent app and great support. The setup was smooth, and the widget works exactly as expected. Karina was incredibly helpful and responsive — she made the whole process easy. Highly recommended.

Zen Create
South Africa
About 1 hour using the app
December 27, 2025

this is a great sapp to attract more clients

Guilt Free Organic
Pakistan
About 2 months using the app
January 27, 2026

good app for my site and great support

SkinVital Clinic
United Kingdom
11 days using the app
November 18, 2025

esta excelente la app pero dejo de funcionar y se desinstalo solita.

Calenbi Joyería
Mexico
3 months using the app
December 2, 2025

The application is straightforward to install, and the support team provides prompt assistance. It also functions effectively under the free plan.

Ashley Furniture - Brunei
Brunei
39 minutes using the app
October 3, 2025

Its my first time to use such kind of things and the results are amazing. Everything is perfectly set and in its perfect position easy to use and best for all type of businesses or other similar activities because they provide premium services in very cheap and affordable price. I am using this with whatsapp and it is working perfectly. Highly recommended to all.

Noorea Fashion
Pakistan
About 1 hour using the app