Reviews (269)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app valuable for enhancing customer communication, boosting engagement and conversions. It supports instant connections via platforms like WhatsApp and Messenger, with easy setup and a clean design. Highly customizable, it allows adjustments to appearance and timing, supporting multiple channels. The app integrates smoothly without slowing websites. Merchants praise the responsive support team and appreciate features like click tracking for optimizing engagement strategies.
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Expensive for what it does. Didn't work for us though as widgets wouldn't display correctly. Supports attitude was poor, not friendly, not emphatic, instead uninterested - didn't appear to reading what I was writing in the chat. Definitely not on a par with the support from other apps we have installed.
The team have been excellent with us from the beginning, super quick to get back with any and all requests we have had. We use the WhatsApp chat channel on our website and it really is helping us connect with our customers. Thanks everyone!
Chaty has made my communication with clients very simple and effective.
This app allows for direct configuration of the portal, style customization, and is simple to use. Now I can chat with my clients on Instagram and Messenger via Chaty. I was able to use it fluently in just half an hour. Fantastic!
Super cool app with a lot of features! Thanks to Patrick we could even install a nice attention effect to have more clicks on our button. Works perfectly with our store and customer support is a gem. Thank you!
Very helpful support. Easy app to set up. My customers like I have the chaty/whatsapp on my website. Recommend!
love it very helpful
I’m really impressed with the Chat and WhatsApp support. The response was super quick and very helpful. I got clear answers to all my questions without any delay.
The chat button made it so easy to connect instantly, and WhatsApp support felt very convenient and personal. The team was polite, professional, and supportive throughout.
Such smooth customer service truly builds trust. Very happy with the experience.
nice
yess chaty work but now stuck let me check
