Reviews (261)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining customer communication by integrating with platforms like WhatsApp and Messenger. They praise its user-friendly features, clean design, and customization options. The app supports multiple channels and provides valuable analytics. It's noted for reliability, fast setup, and smooth operation without slowing websites. Merchants commend the responsive support team and find the free plan effective for businesses of all sizes.

March 17, 2026

The team have been excellent with us from the beginning, super quick to get back with any and all requests we have had. We use the WhatsApp chat channel on our website and it really is helping us connect with our customers. Thanks everyone!

UK Drills
United Kingdom
About 1 month using the app
January 23, 2026

This app allows for direct configuration of the portal, style customization, and is simple to use. Now I can chat with my clients on Instagram and Messenger via Chaty. I was able to use it fluently in just half an hour. Fantastic!

Sobot Demo: 3C Digital and Home Appliance
Singapore
Over 1 year using the app
April 18, 2026

Chaty has made my communication with clients very simple and effective.

Nuvora
Botswana
4 months using the app
February 24, 2026

Very helpful support. Easy app to set up. My customers like I have the chaty/whatsapp on my website. Recommend!

Spinely
Australia
4 months using the app
May 4, 2026

Super cool app with a lot of features! Thanks to Patrick we could even install a nice attention effect to have more clicks on our button. Works perfectly with our store and customer support is a gem. Thank you!

TheOhanaProjectCR
Costa Rica
About 1 hour using the app
February 27, 2026

I’m really impressed with the Chat and WhatsApp support. The response was super quick and very helpful. I got clear answers to all my questions without any delay.

The chat button made it so easy to connect instantly, and WhatsApp support felt very convenient and personal. The team was polite, professional, and supportive throughout.

Such smooth customer service truly builds trust. Very happy with the experience.

Moonlit Haven
Bangladesh
About 1 hour using the app
April 26, 2026

yess chaty work but now stuck let me check

Vellyscent
Pakistan
2 months using the app
May 8, 2026

nice

Street Gully
India
About 2 months using the app
March 8, 2026

nice

متجر غزال للتطريز اليدوي
United Kingdom
3 months using the app
May 5, 2026

Fácil de configurar y bonita interfaz intregada en mi web!

MOUCHI
Spain
3 months using the app