Reviews (255)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for enhancing customer engagement through multiple communication channels like WhatsApp and Messenger. It's praised for its simplicity, quick setup, and high customization, allowing tailored widget appearance and placement. The app operates smoothly without slowdowns, integrating seamlessly with websites. Merchants commend the clean design and responsive support team for quick, effective assistance, making it suitable for both small and large online stores.

January 23, 2026

This app allows for direct configuration of the portal, style customization, and is simple to use. Now I can chat with my clients on Instagram and Messenger via Chaty. I was able to use it fluently in just half an hour. Fantastic!

Sobot Demo: 3C Digital and Home Appliance
Singapore
Over 1 year using the app
March 17, 2026

The team have been excellent with us from the beginning, super quick to get back with any and all requests we have had. We use the WhatsApp chat channel on our website and it really is helping us connect with our customers. Thanks everyone!

UK Drills
United Kingdom
About 1 month using the app
February 24, 2026

Very helpful support. Easy app to set up. My customers like I have the chaty/whatsapp on my website. Recommend!

Spinely
Australia
4 months using the app
February 27, 2026

I’m really impressed with the Chat and WhatsApp support. The response was super quick and very helpful. I got clear answers to all my questions without any delay.

The chat button made it so easy to connect instantly, and WhatsApp support felt very convenient and personal. The team was polite, professional, and supportive throughout.

Such smooth customer service truly builds trust. Very happy with the experience.

Moonlit Haven
Bangladesh
About 1 hour using the app
November 12, 2025

Chaty is a truly great app. Helps you to react instantly to visitors to your on-line store. Thus, it helps to convert visitors to clients. It is equally useful for both: one-man-store and large on-line store with extended customer support team. I recommend Chaty for anyone who want to amplify the efficiency of their on-line store.

Canada Masonry Heater Kits
Canada
22 days using the app
January 8, 2026

Excellent app and great support. The setup was smooth, and the widget works exactly as expected. Karina was incredibly helpful and responsive — she made the whole process easy. Highly recommended.

Zen Create
South Africa
About 1 hour using the app
March 8, 2026

nice

متجر غزال للتطريز اليدوي
United Kingdom
3 months using the app
Edited November 16, 2025

I had a problem with the app regarding a specific thing, support got back to me and explained how to fix the issue. Quality service, recommend

Loopi
Israel
Over 2 years using the app
March 17, 2026

All good so far. Just downloaded the app. All works as it should. Good customisation and super easy to use. Support very quick.
Just wanted something simple to allow customers to email or WhatsApp any questions.

Happy Hull
United Kingdom
About 1 hour using the app
January 27, 2026

good app for my site and great support

SkinVital Clinic
United Kingdom
11 days using the app