Reviews (263)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining customer communication by integrating with platforms like WhatsApp and Messenger. They praise its user-friendly features, clean design, and customization options. The app supports multiple channels and provides valuable analytics. It's noted for reliability, fast setup, and smooth operation without slowing websites. Merchants commend the responsive support team and find the free plan effective for businesses of all sizes.

March 25, 2026

That's Great...

EVRAID Shop
Egypt
30 minutes using the app
March 13, 2026

Une super application je démarre avec la formule gratuite pour le moment ! sur whatsapp pour aider mes clients en live ! Je recommande fortement en plus le SAV est très gentil et reactif merci !

Maison Môme
France
About 2 hours using the app
June 2, 2025

"Love how easy and effective this widget is!"

We started using Chaty recently and honestly, it’s been a game-changer. Setup took barely a few minutes, and right away, our customers had easy access to reach out via WhatsApp, Messenger, and a few other channels – all from one neat little button on our site.

It looks clean, doesn’t slow anything down, and fits right in with our website’s design. I also really appreciate how flexible it is – you can decide where it shows up, when it appears, and what it looks like. Super helpful!

Plus, it’s great to actually see how many people are clicking on it and which platforms they prefer – makes it easier for us to focus on what works.

If you're looking for a simple way to let people contact you from different apps without overcomplicating things, Chaty is totally worth it.

FabFinds
India
2 months using the app
February 11, 2026

わからないことがあってもチャットで丁寧かつ迅速に対応してくれる。痒いところに手が届く素敵なアプリです。

LOGOSKIN. (ロゴスキン.)|研究発想のパーソナライズ美容液・化粧品
Japan
About 4 hours using the app
March 10, 2025

I have been using Chaty for my WhatsApp channel and it has been a really great tool.

Easy to use, powerfull, fully customize and their customer service is fantastic.

I strongly recommend it.

ÑoñolandCR
Costa Rica
2 months using the app
March 27, 2025

Chaty has been an incredible addition to my Health and Wellness store! It allows me to connect with customers instantly through multiple messaging platforms, making communication seamless and boosting conversions. The setup was super easy, and I love how customizable it is to match my store’s branding.

WellnessYou
United States
30 days using the app
February 18, 2026

hasta ahora va todo perfecto

Bonaeme
Chile
24 minutes using the app
August 20, 2023

Marvin was very helpful, and prompt in responding to my query regarding adding a widget. The issue was resolved quickly after being escalated to the developer helping out. Thank you

BoxFox
Australia
About 3 years using the app
April 16, 2024

An easy way for customers to reach for us. Support is not inmediate; however, they follow up until issue is solved.

Equipo Fotográfico | Costa Rica
Costa Rica
Almost 3 years using the app
May 11, 2024

You charged me for a year without me having to use the product. hopefully future customers will get to read this review. its a pain getting a refund from chatty and shopify you will get tossed around

La Sedia
Philippines
Almost 3 years using the app