Reviews (295)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through integration with chat services like WhatsApp and Facebook Messenger. They value its real-time reporting, customizable chat widgets, automated responses, and real-time messaging for handling FAQs and customer issues efficiently. The user-friendly interface and responsive support team are also highlighted, along with the seamless integration with Shopify. Many appreciate the free plan and consider upgrading due to the positive impact on their business operations.

February 26, 2024

Works great, it links to my instagram making it easier for clients to follow me!

Luxuryccic
China
About 1 hour using the app
January 25, 2024

I'm relatively new in having this web-store and I am looking for a plugin with easy installation since I am new to all these things. This plugin has been very easy to install and operate, also I am impressed with how fast the customer service responded to my email. TOP!

Chaotic Projects
Indonesia
About 18 hours using the app
December 1, 2023

Good app and great customer support. Also the only WhatsApp button app that's easily trackable with Google Analytics. Bit pricey, but worth it.

Mublio
Netherlands
6 months using the app
March 7, 2024

App fantastica, che prevede un piano gratuito con le potenzialità di uno a pagamento. Con il piano a pagamento si può personalizzare ancora di più ma è già super efficiente. Servizio di assistenza da 10 stelle, veloci, professionali, gentili e preparati. Che dire, io non sono più abituato a tutto ciò quindi consigliatissima

HOME WORLD
Italy
8 days using the app
December 16, 2023

TU HAI KHAN ME YAHAN {{{ TERI YADON ME DUBA REHTAHU

GenZExplore
India
3 months using the app
February 26, 2024

Great experience with zero issues

Virtu Bazar
Pakistan
9 days using the app
January 16, 2024

Fantastic service at a good price, and a very helpful customer service team who sorted issues and enquiries quickly. Would recommend to any shopify business.

NEXT2NEW GOLF
United Kingdom
5 days using the app
October 20, 2023

Chaty is a real asset to my website. It helps my customers contact me if they have questions, if you have any problems or need any assistance with Chaty their 24 hour chat is very very helpful and patient especially if this is your first website.
Chaty is number 1 in my book.

Payless Variety Store
United States
4 months using the app
February 28, 2024

This app is so good

HomelyTrend
United States
24 days using the app
March 7, 2024

good

HINDJEWELRY
Saudi Arabia
About 1 month using the app