Reviews (336)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through its integration with chat services like WhatsApp and Facebook Messenger. They value the real-time reporting, intuitive interface, and customizable features such as personalized widgets. The support for multiple social media channels, including Instagram and TikTok, adds versatility. Reviewers praise its user-friendly performance and responsive customer support, which efficiently resolves issues and improves customer ...

January 20, 2023

easy to use, had it set up in minutes, the team is also really friendly and assisted me promptly when i needed it via the chat box

sterlingrestorations
United Kingdom
Almost 2 years using the app
November 11, 2021

We have been using this app in WordPress and after migrating to Shopify. We are still in love with it and most importantly the people and team behind it. They are lovely, willing to listen, and helpful!

INNOVATIVE Mini Projector
Singapore
Almost 2 years using the app
June 18, 2020

It works. It is simple and good looking. Provides even more comms channels than you would want to display. Just did not get how we consumed our free monthly quota so quickly.

Tayga İyi Gıda
Türkiye
Over 1 year using the app
July 12, 2021

fantastic product with v responsive customer service. would highly reccomend. we had some feedback and the team came back saying they'd made updates for us. very impressive

AB Projects London
United Kingdom
Over 1 year using the app
March 12, 2024

Perfect fit for my store! Simple and awesome! Outstanding if you work with customers via Whatsapp!

Henne Co
United States
Over 1 year using the app
November 11, 2020

I recently installed chaty and purchased the 48$ yearly plan. I already got some new leads and conversions thanks to the chaty widget. I had to contact the customer support and they have responded fast and somehow helped me in solving the problem

Local Beauty
Italy
Over 1 year using the app
December 14, 2021

Great app! Work flawlessly and fast. It really helps us.
When we needed support they were very fast and responsive.

ZuperPRO Tools
Romania
Over 1 year using the app
July 10, 2024

C’est une application exceptionnelle et très réussi avec une qualité de conversation optimale et sécurisé ♥️♥️.
En plus la configurer est très facile

Florence Empire
Canada
6 months using the app
January 25, 2023

amazing app! it helped me a lot to grow up my first business. Very easy to use and with a fantastic customer service, very fast and helpful.

Pilgrim Life Brand
Spain
Over 1 year using the app
October 14, 2020

Simple and usefull, exactly what i needed. It's very easy to configure, customize and works perfectly. Thank you for creating this app!

Sattva México
Mexico
Over 1 year using the app